Our Reviews
Jason C|2026 GMC Acadia
Confirmed Sales Customer
3/20/2026
Easy
ALFREDO VALTIERRA
3/22/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ROYSE CITY, TX
Francesca H|2023 GMC Yukon XL 1500
Confirmed Service Customer
9/3/2025
The guy who assists me with my service is grrat
9/3/2025
Francesca, thank you for your kind words and this wonderful review! We hope to see you soon!
QUINLAN, TX
Jeffrey W|2025 GMC Yukon
Confirmed Service Customer
9/3/2025
The experience and quick service was amazing. The treatment of veterans was also very nice. I appreciate the friendliness of the team and the customer service is exceptional.
9/3/2025
Jeffrey, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FATE, TX
James P|2025 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
Just an oil change service but quick turn around and great customer service.
9/2/2025
James, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
WILLS POINT, TX
John K|2024 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
Brad is top notch! Always willing to help!
9/2/2025
John, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
ROWLETT, TX
Katherine F|2022 Buick Enclave
Confirmed Service Customer
9/12/2025
Easy to schedule Treated with greatvkindnesz
9/15/2025
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
GARLAND, TX
Rosalio F|2021 GMC 2500HD Sierra
Confirmed Service Customer
9/23/2025
Exelent service
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALCH SPRINGS, TX
Gregory M|2023 GMC Sierra 1500
Confirmed Service Customer
10/3/2025
Excellent service
10/6/2025
Gregory, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLANO, TX
Bruce L|2022 GMC Yukon
Confirmed Service Customer
9/12/2025
Great service representatives. Listen to your issues & purpose corrective actions for customers to choice Highly recommend them for service & vehicles
9/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARLAND, TX
Andrew F|2024 GMC Sierra 1500
Confirmed Service Customer
9/18/2025
Scheduled and oil and filter change and showed up on time, was helped within minutes of my arrival. Decided to wait for the service to be completed and was surprised when the said they were done 30 minutes later. Great job.
9/19/2025
Andrew, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
DALLAS, TX
Lanita H|2025 GMC Terrain
Confirmed Service Customer
9/25/2025
This was my first visit for maintenance work on my car. Justin was so warm and inviting. He helped me with my fur babies, to get them out safely in the driveway. He was so kind to provide my pups with water. The amount of time I was there was incredible. Thank you Justin, it was truly a great experience.
9/27/2025
Lanita, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JOSEPHINE, TX
Isabel S|2025 GMC Canyon
Confirmed Sales Customer
9/28/2025
Mario Retta and the Heritage team were great. Amazing Customer Service and well-mannered. Thank you.
MARIO RETTA
9/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ROYSE CITY, TX
Juan B|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/6/2025
Great customer service!
10/7/2025
Juan, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
GARLAND, TX
David R|2023 GMC Acadia
Confirmed Service Customer
10/6/2025
Great service. Service was done expeditiously.
10/7/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACHSE, TX
Maurice W|2023 GMC Acadia
Confirmed Service Customer
10/8/2025
Excellent customer service and support
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NEVADA, TX
Sheryl C|2023 GMC Yukon
Confirmed Service Customer
10/8/2025
Great service and excellent customer service!
10/10/2025
Sheryl, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Jacob K|2021 GMC Yukon
Confirmed Service Customer
9/11/2025
Nathan was great. Fast. Honest. Transparent. Never had my vehicle turned around so fast.
9/11/2025
Jacob, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACHSE, TX
Ingrid O|2026 Buick Encore GX
Confirmed Sales Customer
9/19/2025
service was great. Marco was helpful and answer all my questions.
MARCO FLORES
9/22/2025
Ingrid, we're happy to hear you had such a positive experience with Marco! Feel free to reach out to us if you need anything. Have a wonderful day.
ROWLETT, TX
Bradley T|2023 GMC Sierra 3500 HD
Confirmed Service Customer
10/13/2025
ON TIME SERVICE.
10/14/2025
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROYSE CITY, TX
Marcus M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/19/2025
It was good experience easy to work with. The person I worked with Doug was easy to work with. He was their for me the whole time. I was able to send him a Text any time of the day he replied. Highly recommended.
DOUG HOGUE
9/22/2025
Marcus, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AZLE, TX
Sarah S|2024 GMC Acadia
Confirmed Service Customer
9/23/2025
The service department was very courteous and got me in and out a lot quicker than expected.
9/24/2025
Sarah, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
FORNEY, TX
Andrew A|2026 GMC Sierra 1500
Confirmed Sales Customer
10/14/2025
Thanks to Shawn the experience was flawless and efficient. All my questions were answered to my satisfaction. Paperwork process was also efficient.
SHAWN WAARA
10/15/2025
Andrew, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACHSE, TX
Dalby S|2020 GMC 1500 Sierra
Confirmed Service Customer
9/8/2025
This time it was just an oil change tire rotation. I set up an appointment and they were ready when I got there. And it was done within 30 minutes and I was on my way. Great service definitely will be back again.
9/9/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LAVON, TX
Doris C|2020 Buick Enclave
Confirmed Service Customer
9/17/2025
This GM dealership always does a tremendous job every time!
9/17/2025
Doris, thank you so much for your positive comments about Heritage Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
CRANDALL, TX
Shirley B|2024 Buick Envision
Confirmed Service Customer
9/20/2025
Excellent
9/22/2025
Shirley, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
QUINLAN, TX
Jeremy W|2026 Buick Encore GX
Confirmed Sales Customer
10/7/2025
Easy to work with and very smooth process!
SHAWN WAARA
10/8/2025
Jeremy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROCKWALL, TX
William S|2025 GMC Yukon
Confirmed Service Customer
10/9/2025
I came in for my first Oil change and tire rotation. I was Met with a friendly Service agent immediately. I think his name was Brad. He got me in and out in 35 minutes. He even helped me set up Car Play in my new Yukon Denail Ultimate. Awesome experience!
10/11/2025
William, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARLAND, TX
Michael D|2024 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
Brad and Shawn are great to work with.
10/17/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.
CADDO MILLS, TX
Claudia C|2025 GMC Yukon XL
Confirmed Sales Customer
9/8/2025
Thank you so much for the services and the hard work
MESQUITE, TX
Pamela C|2023 Buick Encore GX
Confirmed Service Customer
9/8/2025
Execellent
9/10/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
ROWLETT, TX
Janie S|2023 Buick Envision
Confirmed Service Customer
9/21/2025
The service department was very efficient and friendly.
9/22/2025
Janie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROWLETT, TX
Karim R|2024 Buick Encore GX
Confirmed Service Customer
9/29/2025
Wonderful..
10/1/2025
Karim, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
DALLAS, TX
Charles H|2025 GMC Sierra 1500
Confirmed Service Customer
10/9/2025
The staff was professional and provided great service, leading to a fantastic experience at our dealership.
10/11/2025
Charles, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. We hope to see you soon!
GREENVILLE, TX
Christopher G|2025 GMC Sierra 1500
Confirmed Service Customer
10/17/2025
Went in for oil change and tire rotation. Also needed windshield wiper fluid. I was told they filled it. However the light is on.
10/19/2025
Christopher, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (972) 771-7272 so we can assist you further.
ROYSE CITY, TX
Coeley T|2025 GMC Yukon
Confirmed Service Customer
9/9/2025
Friendly, professional and knowledgeable staff in the service department. Thank you Nathan and Bradley!!
9/10/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCKWALL, TX
Karrie H|2025 GMC Sierra 1500
Confirmed Sales Customer
9/9/2025
Worked with us to get two vehicles.
SHAWN WAARA
9/10/2025
Karrie, we always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
QUINLAN, TX
Leslie F|2018 GMC Terrain
Confirmed Service Customer
9/12/2025
Great service
9/15/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
GARLAND, TX
James A|2025 GMC Sierra 1500
Confirmed Sales Customer
9/18/2025
Buying experience was good. Finance gentleman was great
STEVE TOLLIVER
9/19/2025
James, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
LUCAS, TX
Dee S|2022 GMC 3500HD Sierra
Confirmed Service Customer
9/25/2025
Changed my oil and rotated my tires.
9/27/2025
Dee, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ROYSE CITY, TX
James F|2015 GMC 3500HD Sierra
Confirmed Service Customer
9/25/2025
The front end repairs done to my GMC 3500 HD Truck apparently were not completed because my truck still experienced the same issues as when I first took it in for service.
9/27/2025
James, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (972) 771-7272 so we can assist you further.
ROCKWALL, TX
Lowell G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/26/2025
I would recommend everyone needing a GMC to give Heritage an opportunity.
SHAWN WAARA
9/29/2025
Lowell, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
PARIS, TX
Paul F|2022 GMC Yukon
Confirmed Service Customer
10/8/2025
Easy in easy out - awesome service appt
10/10/2025
Paul, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
ROCKWALL, TX
Howard G|2025 Buick Encore GX
Confirmed Service Customer
10/10/2025
Excellent
10/12/2025
Howard, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ROYSE CITY, TX
Bradley P|2023 GMC Yukon
Confirmed Service Customer
10/21/2025
Prompt service
10/22/2025
Bradley, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
Clara D|2025 GMC Sierra 1500
Confirmed Sales Customer
9/18/2025
Mario is always the best. He is there to help anyway he can.
KAUFMAN, TX
Rich H|2023 GMC Sierra 1500
Confirmed Service Customer
9/18/2025
Wonderful!!
ROCKWALL, TX
William B|2025 GMC SIERRA EV
Confirmed Sales Customer
9/24/2025
Katie was great !!!! everything was quick and easy. got a fair value for trade in
DOUG HOGUE
9/25/2025
William, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
DALLAS, TX
Cara G|2024 GMC Yukon
Confirmed Service Customer
10/7/2025
Well, the problem I went in for is a known issue. First, I couldn't get anyone to call me back to schedule the appointment, then when I got there I told them I was going to wait for it. It seems that they just tried the simplest fix to get me out of there. When I got home and went out later that day, problem occurred more frequently than it has so far. Wish I had purchased my vehicle at Sewell as they know how to treat service customers.
10/8/2025
Cara, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 771-7272 to discuss your concerns, as your satisfaction is of utmost importance to us.
ROCKWALL, TX
Oletha M|2013 GMC Terrain
Confirmed Service Customer
10/20/2025
Sam very professional and proficient
10/20/2025
Oletha, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
TERRELL, TX
Ronald G|2025 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Always Great Service!!
10/21/2025
Ronald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARIS, TX
Brittanie M|2025 GMC Sierra 1500
Confirmed Sales Customer
10/22/2025
Marco was awesome - he was very knowledgeable of all GMC vehicles and made sure we were in and out quickly. Very smooth process.
MARCO FLORES
10/23/2025
Brittanie, it is great to hear everything was done quickly and to your satisfaction! We're glad to hear you found Marco to be so knowledgeable and helpful! We're looking forward to your next visit with us!
FATE, TX
Jeffrey W|2025 GMC Yukon
Confirmed Service Customer
10/29/2025
Amazing dealership, best customer service and most friendly and trustworthy team i have been around.
11/1/2025
Jeffrey, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FATE, TX
Mary M|2011 Buick LACROSSE
Confirmed Service Customer
10/29/2025
Na
11/1/2025
Mary, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
ROWLETT, TX
Monica O|2020 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
The customer service was good, the only thing that I give it 0 star, is when you need a loner car they dont give you one. Don't understand how a dealerships doesn't have any loner cars.
10/11/2025
Monica, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (972) 771-7272 so we can assist you further.
DALLAS, TX
Jonathan B|2025 GMC Sierra 1500
Confirmed Service Customer
10/16/2025
Fast and friendly service
10/18/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HEATH, TX
Vickie R|2015 Buick Verano
Confirmed Service Customer
10/16/2025
While the staff was courteous, my overall experience was disappointing. I waited over two and a half hours for an oil change, state inspection, and cabin filter replacement; however, the cabin filter was never changed. I also had to repeatedly ask about the status of my vehicle and was told several times that it would be ready “in a few minutes,” which unfortunately was not the case. I’ve never experienced this level of delay or miscommunication during previous visits, and I hope this feedback can help improve future customer experiences. Please let me know how this situation can be addressed.
10/19/2025
Vickie, we regret to hear that you are displeased with your recent experience with us. Please contact us at (972) 771-7272 when you have an opportunity, and we will be more than happy to try and turn your experience around.
MESQUITE, TX
Pedro T|2023 GMC Sierra 1500
Confirmed Service Customer
10/23/2025
My truck was in your shop for 2 weeks and 2 days. That’s too long.
10/25/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 771-7272 to discuss your concerns, as your satisfaction is of utmost importance to us.
LAVON, TX
William C|2026 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
Please see my detailed review on DealerRate. The whole group of Zach, Quentin and Josh was fantastic!!!!
ZACHARY BAUGHIER
10/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
YANTIS, TX
Sue B|2026 Buick Encore GX
Confirmed Sales Customer
10/28/2025
Great experience. They were friendly , courteous, and very professional. They treated me as if I was a dear friend. They cared about me. The whole purchase experience was really wonderful.
SHAWN WAARA
10/29/2025
Sue, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WYLIE, TX
Jason H|2020 GMC Terrain
Confirmed Service Customer
10/28/2025
Dropping off the vehicle for the necessary service was simple enough. However when my wife called to check on the status of the service, someone was extremely rude to her. She does not have a name. A little phone etiquette goes a long way and either leaves a positive feeling or negative. This left a negative taste in our mouths for this dealership.
10/29/2025
Jason, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 771-7272 to discuss your concerns, as your satisfaction is of utmost importance to us.
ROCKWALL, TX
Krishna N|2019 GMC 1500 Sierra
Confirmed Service Customer
10/17/2025
Great service experience, accommodated my schedule, kept me informed on the progress and completion. Explained the service details clearly.
10/19/2025
Krishna, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROWLETT, TX
Guy W|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Excellence service! Repairs made in a timely manner.
10/21/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORNEY, TX
Timothy C|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Prompt, professional, and poilte.
10/21/2025
Timothy, we appreciate your positive review about your recent experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!
ROCKWALL, TX
William P|2026 GMC Yukon
Confirmed Sales Customer
10/24/2025
Third vehicle purchase this year from Heritage. Each time has been a wonderful experience. Steve has been the absolute best person to work with from any dealership ever. They don’t push a bunch of adders on you to drive up the price. Daylan is also the best finance guru as well. He’ll help figure out the numbers and get the best value for protection that you need on your vehicle. I cannot recommend them enough to everyone I know
STEVE TOLLIVER
10/26/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MIDLOTHIAN, TX
Robert W|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Very good service.
10/26/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
FRANKSTON, TX
Darlene R|2024 Buick Enclave
Confirmed Service Customer
10/31/2025
Always stellar service and concern for my needs. From the moment I scheduled the appointment I was treated with respect and courtesy. Mr. Tittle valued my time and arranged for all of the items on my list to be addressed quickly. Heritage is the best!!
11/3/2025
Darlene, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
Charles S|2020 Buick Enclave
Confirmed Service Customer
11/7/2025
As you all have always done since we purchased the car in 2020 However, you need to take Charles Sisk off the information and add the new owner, Charity Ortiz. Charles passed away December 16, 2024. This is Sue, his wife writing this. Charity Ortiz is our grand daughter and is now the happy owner of the 2020 Buick Enclave.
11/10/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
ROYSE CITY, TX
Glenn H|2019 GMC Acadia
Confirmed Service Customer
11/1/2025
Well done and timely. Will be back as needed.
11/3/2025
Glenn, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us! Thank you, and have a fantastic day!
ROCKWALL, TX
Sonya B|2017 GMC Acadia Limited
Confirmed Service Customer
11/1/2025
Nathan my service guy is the G.O.A.T at Heritage GMC Rockwall Texas, he is professional and gets the Job Done no matter what it takes. If you ever need a Service person for your GMC that should be your go to.
11/3/2025
Sonya, thank you for your kind review; we are happy to pass along your comments to Nathan here at Heritage Buick GMC! We hope to be of service to you again in the future. Best wishes, Heritage Buick GMC
ROCKWALL, TX
Susan W|2021 Buick Enclave
Confirmed Service Customer
11/1/2025
fast, knowledgable & courtegeous
11/3/2025
Susan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WILLS POINT, TX
Bradley H|2026 GMC Terrain
Confirmed Sales Customer
11/1/2025
We have been returning customers for over 10 years. JR has been our sales guy and always provides excellent customer service. We can trust him and this dealership to take good care of us!!
ALFREDO VALTIERRA
11/3/2025
Bradley, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
Enrique M|2024 GMC Sierra 1500
Confirmed Service Customer
11/6/2025
Professional service, dedicated people, fast service, thank you heritage service department
11/7/2025
Enrique, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
MESQUITE, TX
Delfino J|2024 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
1.Once I arrived no greeting by anyone, I had to wait as my tech was on a call and no one else can check me in I guess? 2. When my service was done my truck still showed low fluids, oil change lighted up on my board which tells me either they didn't reset them or didn't check all the points as they should 3. No complimentary car wash which when purchasing my truck it was said to me thst was offered and done evertime my truck gets serviced but not here which is sad to see a dealership not going out and beyond for thier customers with complimentary car washes (majority do have that) 4. I should've explored more other dealerships as this one its far to get here and as of yet I have not had a good experience but it's too late now since I purchase my truck from here,, I have to deal with it.
11/13/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 771-7272 to discuss your concerns, as your satisfaction is of utmost importance to us.
MESQUITE, TX
Elizabeth (liz) V|2019 Buick Encore
Confirmed Service Customer
10/17/2025
Service Dept DID repair my car just fine, BUT the whole thing was aggravating because of really poor communication. I had questions about what was wrong with it & HOW long it would take and they would not answer my call or text to keep me updated. NOW I've had to contact them again because owners manual was in glove compartment when I left car for service and it is not there now. I called Sam to ask him to look for as well as emailed so I could come pick it up but need to verify he has it. He has NOT responded. The car is new to me and desperately need that manual. Don't know WHY he will not contact me!!
10/20/2025
Elizabeth, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (972) 771-7272 at your earliest convenience to discuss how we can turn this experience into a positive one.
GARLAND, TX
Mary R|2020 GMC Acadia
Confirmed Service Customer
10/18/2025
Everyone is happy when you arrive this dealership… observation of great boss if team is so accommodating! Very honest group . Will always go to GMC
10/20/2025
Mary, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Brian O|2026 GMC Sierra 1500
Confirmed Sales Customer
10/18/2025
This was an insurance payout to replace a totaled truck. the salesman and finance were great
MARCO FLORES
10/20/2025
Brian, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HEARTLAND, TX
Danny B|2026 Buick Encore GX
Confirmed Sales Customer
10/22/2025
I was in and out what seem like an hour to hour and a half at most and no haggle pricing with great discounts.
MARCO FLORES
10/22/2025
Danny, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ROCKWALL, TX
Travis M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/25/2025
Second vehicle I have purchased from Heritage GMC. Each experience has been great.
MARCO FLORES
10/27/2025
Travis, thank you so much for your positive comments about Heritage Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
BLUE RIDGE, TX
Rodolfo M|2026 GMC Terrain
Confirmed Sales Customer
11/12/2025
Exelente atención y trato para los clientes
MARCO FLORES
11/12/2025
We appreciate your positive review about your recent experience with us! Thank you for choosing Heritage Buick GMC and we hope to see you again.
KILGORE, TX
Andrew A|2026 GMC Sierra 1500
Confirmed Service Customer
11/15/2025
Brought my truck in due to check engine light on a Thurs. and needed it back by Sat because I was going out of town Sun. Sam helped to ensure I received my veh in time and I had my truck back Fri. This is the second time I’ve had to bring my truck in due to check engine light within a month of purchase. Hopefully it will be the last. However, each time the service dept was very helpful.
11/17/2025
Andrew, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SACHSE, TX
Patrick R|2024 GMC Yukon
Confirmed Service Customer
10/10/2025
We’ve been doing business with you guys since about 2012. It’s always been a great experience. We’ve always been taken care of and always felt welcome when we come to the dealership.
10/12/2025
Patrick, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MABANK, TX
Yvonne B|2024 GMC Yukon
Confirmed Service Customer
10/16/2025
Fast and Friendly Service provided by Service Manager.
10/19/2025
Yvonne, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Carol W|2024 Buick Envision
Confirmed Service Customer
10/20/2025
The associate was accommodating and courteous. The dealership was well organized and clean.
10/21/2025
We appreciate your positive review about your recent experience with us! Thank you for choosing Heritage Buick GMC and we hope to see you again.
FORNEY, TX
Heather M|2025 Buick Envista
Confirmed Sales Customer
10/20/2025
The entire team at Heritage was pleasant, honest, and professional. JR Valtierra was fantastic and took great care of us. I felt heard and respected, and I received a fair, transparent offer on the vehicle I wanted to lease. This was the third dealership we dealt with looking for a vehicle in the last 2 weeks, and Heritage was the only dealership that made us feel good about the process. The other dealerships were dishonest. Heritage and JR will have my repeat business.
ALFREDO VALTIERRA
10/21/2025
Heather, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
GRAND PRAIRIE, TX
Alan W|2020 GMC 1500 Sierra
Confirmed Service Customer
11/6/2025
Quick Service.
11/7/2025
Alan, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
HEATH, TX
Dennis L|2024 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
The staff is very professional and prompt on appointment time with no delays. Could not believe how quick they completed oil change and tire rotation. My previous visits have always provided excellent service.
11/25/2025
Dennis, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROCKWALL, TX
Natalie B|2026 Buick Encore GX
Confirmed Sales Customer
11/27/2025
Mario is great. We have bought many vehicles from him and I think every time the experience gets better.
MARIO RETTA
11/28/2025
Natalie, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
ROCKWALL, TX
Ron J|2026 GMC Sierra 1500
Confirmed Sales Customer
11/27/2025
Everything went well
STEVE TOLLIVER
11/27/2025
Ron, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ROYSE CITY, TX
Elizabeth (liz) V|2019 Buick Encore
Confirmed Service Customer
11/10/2025
Quick service
11/11/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
GARLAND, TX
Steven R|2026 GMC Sierra 1500
Confirmed Sales Customer
11/19/2025
The process was fast and easy.
MARCO FLORES
11/21/2025
Steven, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
COMBINE, TX
Andrew A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/26/2025
I enjoy dealing with Sam and Brad. They take care of my needs. They are a great asset to Heritage!
11/26/2025
Andrew, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CADDO MILLS, TX
Don W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/26/2025
It was an easy experience buying my truck particularly since it was my second one in less than 2 years
MARIO RETTA
11/26/2025
Don, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WILLS POINT, TX
Saul D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/26/2025
Easy, fast professional
11/26/2025
Saul, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
TERRELL, TX
Quint A|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/26/2025
Professional and courteous service.
11/27/2025
Quint, thank you so much for the positive review! We hope you have a great day!
ROCKWALL, TX
Paul B|2019 Buick Envision
Confirmed Service Customer
12/3/2025
The reason I came in they did a great job. But when I told them I had a problem with the lid on the center console. They told me I would have to come back and if they didn’t have the part I’d have to come back again. They could have checked it out why’ll I was there.
12/3/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WYLIE, TX
Larry F|2019 Buick Envision
Confirmed Service Customer
12/3/2025
Everything was handled as expected. The service was completed in one visit.
12/4/2025
Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
ROCKWALL, TX
Vincent C|2025 GMC Canyon
Confirmed Service Customer
12/3/2025
My truck was serviced very quickly.
12/4/2025
Vincent, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
FATE, TX
Adesh M|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Great experience with a fast turn around time.
10/26/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
ROWLETT, TX
Ronnie B|2018 GMC 1500 Sierra
Confirmed Service Customer
10/24/2025
As always it was a good experience.Brad went above and beyond to help me.He is an asset to Heritage.
10/26/2025
Ronnie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ROCKWALL, TX
Norma N S|2024 GMC Terrain
Confirmed Service Customer
10/28/2025
As always I get excellent service
10/29/2025
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
ROWLETT, TX
Oletha M|2013 GMC Terrain
Confirmed Service Customer
11/7/2025
Had to bring my car back because it wasn't program correctly.
11/10/2025
Thank you for taking the time to leave us your honest feedback. Please reach out to us at (972) 771-7272 when you can so we can address this situation directly. Thank you and have a great day.
TERRELL, TX
David M|2020 GMC 1500 Sierra
Confirmed Service Customer
11/20/2025
It was very good and frendley and polite
11/23/2025
David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GARLAND, TX
Jeffrey L|2025 GMC Acadia
Confirmed Sales Customer
11/24/2025
I bought our vehicle with outside financing and completed the deal over the phone prior to stepping into the dealership. All we needed to do was simply come pick up the vehicle and sign a few documents in financing. We drove 1.5 hours to get to the dealership and then waited for nearly 2 hours just sign papers to pick up our vehicle. I wish there would have been an option to sign these papers ahead of time to avoid the 2 hour wait for financing.
BRODY TITTLE
11/26/2025
Thank you for leaving feedback. Please reach out to us at (972) 771-7272 so we may identify ways to improve your experience.
MIDLOTHIAN, TX
Sarah S|2024 GMC Acadia
Confirmed Service Customer
11/24/2025
Had an appointment to get oil change and tire rotation. They got me done efficiently. The service manager Justin (I think that’s his name) is always so polite and does a fantastic job.
11/25/2025
Sarah, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
FORNEY, TX
Peter B|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
The transaction was quick and my sales rep. Zach was very enjoyable. I got the price that I wanted and the features that I was looking for.
ZACHARY BAUGHIER
12/6/2025
Peter, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HEATH, TX
Kenneth R|2022 Buick Envision
Confirmed Service Customer
10/26/2025
Was pleased with the service.
10/27/2025
Kenneth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
FORNEY, TX
Keith B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/31/2025
Had an electrical problem that was taken care of perfectly. Brad had a loaner truck ready for me when I brought my truck in and as always was fantastic to work with.
10/31/2025
Keith, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HEATH, TX
Patrick N|2025 Buick Envista
Confirmed Sales Customer
11/4/2025
Very friendly, quick at communicating, and transparent with the deal.
SHAWN WAARA
11/5/2025
Patrick, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
ROCKWALL, TX
Jim P|2024 GMC Sierra 1500
Confirmed Service Customer
11/10/2025
Best service center I’ve used at a dealer. Nice prompt service. Thank you
11/10/2025
Jim, your satisfaction is important to us, so we want to sincerely thank you for choosing Heritage Buick GMC and we hope to see you again soon!
ROCKWALL, TX
Jeffrey K|2020 GMC 1500 Sierra
Confirmed Service Customer
11/25/2025
My truck was completed on time and at the price quoted.
11/26/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
James M|2019 GMC 1500 Sierra
Confirmed Service Customer
12/2/2025
Went in for a wind noise near the front windshield. It showed up after I got my last oil at this location. Also had you guys look at the transmission since there was a shudder while shifting. This is apparently a very common problem in these GM trucks. Got quoted $5400. A local shop quoted less than half that for the same thing. Wind noise was “not heard” and not fixed nor would be fixed until repairs in the transmission were completed. I’m never buying another GM vehicle or returning to this dealership again.
12/2/2025
James, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (972) 771-7272 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
ROCKWALL, TX
Ruben B|2020 GMC 2500HD Sierra
Confirmed Service Customer
12/5/2025
I was taken well care of like always. I was informed about the progress the whole time. Job well done. Life long customer.
12/6/2025
Ruben, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
Juan G|2017 Chevrolet Suburban
Confirmed Service Customer
12/9/2025
Terrible . The repairs I needed done took six weeks . Then when I finally got it back the mechanic failed to properly fasten a hose which caused my coolant to leak. My vehicle overheated and I was stuck on the side of the road . Then it had to be taken to the heritage shop again and they didn’t offer me a loaner car ever. Still waiting for my vehicle
12/10/2025
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (972) 771-7272 so we can work towards a resolution.
FATE, TX
Nathan T|2024 GMC Canyon
Confirmed Service Customer
11/14/2025
Scheduled me on very short notice, and great service!
11/17/2025
Nathan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PLANO, TX
Stephen F|2020 GMC 1500 Sierra
Confirmed Service Customer
11/14/2025
Justin my service advisor was friendly and professional, excellent service.
11/17/2025
Stephen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
ROCKWALL, TX
Kenneth J|2026 GMC Sierra 1500
Confirmed Sales Customer
11/19/2025
Excellent inventory. Zach was our sales man. We have bought GMCs for over 15 years and must admit Zach was the best sales man we have ever had. Very personable. Fastest we have ever bought a new truck. Thank-you Heritage GMC..we will see you again was worth the 60 mile drive to get the truck we wanted.
ZACHARY BAUGHIER
11/21/2025
Kenneth, thank you for your kind review; we are happy to pass along your comments to Zach here at Heritage Buick GMC! We look forward to your next visit! Take care!
GRAND SALINE, TX
Thomas H|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
Justin got us in and out quickly, thank you
11/21/2025
Thomas, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
SULPHUR SPRINGS, TX
Lowell G|2025 GMC Sierra 1500
Confirmed Service Customer
11/21/2025
Maintenance Service Visit was smooth and quick. No damage to my truck while servicing which is not always the case with other dealers
11/24/2025
Lowell, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
HEATH, TX
Jeremiah J|2009 GMC Yukon XL
Confirmed Service Customer
11/26/2025
Service very good.
11/27/2025
Jeremiah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROWLETT, TX
Gary B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/26/2025
Very pleasent buying experience. The salesman, Steve was very nice and knowledgeable. Daylan, the finance manager, was very informative and helpful. No pressure sales tactics. Just gave you the facts and let you decide. Would definitely recommend and would buy here again.
STEVE TOLLIVER
11/27/2025
Gary, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. We look forward to your next visit! Take care!
ROCKWALL, TX
Jan S|2022 GMC Yukon
Confirmed Service Customer
12/10/2025
Sam is always great and gets my car in and out quickly and I’ve never had any issues there !
12/11/2025
Jan, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Heritage Buick GMC
NEVADA, TX
Walter A|2026 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
Great dealership!No other dealer could match their offer.Always friendly and respond promptly to calls and questions.Would highly recommend.
STEVE TOLLIVER
11/23/2025
Walter, we're so happy we were able to help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORSICANA, TX
Claud W|2026 GMC Yukon
Confirmed Sales Customer
11/28/2025
Absolutely love our purchase
MARCO FLORES
11/29/2025
Claud, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
Mark O|2023 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
The service rep was great but the tech that worked on my truck lied about rotating my tires. The tech came out to talk to me after I told the service rep my tires were not rotated. I told him he did not rotate the tires, he looked at me and said he did rotate them but would do it again. I showed the service rep they were not rotated because they were marked and his tech lied to me about it.
12/5/2025
Mark, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (972) 771-7272 so we can discuss your experience further. We look forward to hearing from you.
ROWLETT, TX
Libby W|2023 Buick Envision
Confirmed Service Customer
12/18/2025
THE.BEST!
12/19/2025
Libby, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HEATH, TX
David S|2026 GMC Yukon
Confirmed Sales Customer
12/31/2025
I really wasn't looking for a new car, I just went in for one of my free oil changes, and was visiting with the salesman who we bought our last 6 cars from. He asked if I was ready for a new car, and I said, "Only if you have the perfect one on the lot". He found it!! I drove it home that night.
ALFREDO VALTIERRA
12/31/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
GREENVILLE, TX
David S|2025 Chevrolet Trax
Confirmed Service Customer
12/31/2025
Well for starters ur supply chain sucks, was told it would be 7-10 days to get the part in, its a 2025 Chevy Trax … unacceptable… then we were told cuz GMC is cheap and only is contracted through a local Hertz that there were no rentals available n they said they had all 25 of their loaners out…. WHAT?! What does that say about the quality of the GM product, their efficiency, their preparation, or lack thereof. I was stuck at my house for two days unable to go anywhere, by the third or fourth day we finally got a loaner… after that things were good but good grief, I’ve never heard of being out of both rentals n loaners. U might want to diversify n add enterprise n not just limit to to local, so u can support ur customers better. We were also told that there would be no shuttle service out side of Rockwall Tx, even tho I live in Royse City which is in the same county… lucky I didn’t have to walk home. The fact that a dealerships resources is that limited is a reflection on the company as a whole n its leadership… yall better step ur game up or u gonna go bankrupt again be careful u might not get bailed out again like last time. Do better
1/1/2026
David, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you for leaving feedback. Please reach out to us at (972) 771-7272 so we may identify ways to improve your experience.
ROYSE CITY, TX
Camaron M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/30/2025
I worked with Shawn and it was a great experience. I will tell my friends about him.
SHAWN WAARA
11/2/2025
Camaron, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
CANYON, TX
Beth K|2026 GMC Sierra 1500
Confirmed Sales Customer
11/27/2025
Our salesman, Shawn is very professional, knowledgeable and friendly. He made the decision to purchase simple. He is an asset to your organization.
SHAWN WAARA
11/28/2025
Beth, thank you for your kind review; we are happy to pass along your comments to Shawn here at Heritage Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
RED OAK, TX
Gregory G|2025 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Justin met me with a smile and handshake. Knew who I was when I drove up for appt for oil change. Told me 1hr., !!! I was back in truck in 40 minutes. EXCELLENT from start to finish. Thank you
12/6/2025
Gregory, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LUCAS, TX
Cindy F|2025 GMC Sierra 3500 HD
Confirmed Service Customer
12/8/2025
Service was great
12/8/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
FORNEY, TX
Mark A|2022 GMC Yukon
Confirmed Service Customer
12/14/2025
Justin did a great job caring for all our auto needs
12/14/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CADDO MILLS, TX
Derek A|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/17/2025
My truck was at the dealership for 10 days before I received an update on the issue and status. I also had to call three times before I received a return phone call with the status. Work was done well, but communication was lacking.
12/18/2025
Derek, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 771-7272 to discuss your concerns, as your satisfaction is of utmost importance to us.
ROCKWALL, TX
Val G|2022 Buick Enclave
Confirmed Service Customer
12/24/2025
Professional and fast service.
12/24/2025
Thank you so much for the positive review! We hope you have a great day!
HEATH, TX
Jeffrey S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Professional and courteous
BRODY TITTLE
12/25/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
HEATH, TX
Jeff W|2025 GMC Yukon
Confirmed Service Customer
12/31/2025
Consistent great and fast service. We appreciate the care this place brings to our vehicles and us. Thank you again
1/1/2026
Jeff, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FATE, TX
Charles Q|2022 Buick Enclave
Confirmed Service Customer
11/13/2025
Nice and pleasant experience
11/14/2025
Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Heritage Buick GMC and we hope to see you again.
ROCKWALL, TX
Kim D|2019 GMC Yukon
Confirmed Service Customer
12/10/2025
I typically dread bringing my vehicle in as I don't get good customer service when I come in. When I dropped my car off this time, Justin Mummey greeted me when I walked in with a smile and was really nice.
12/11/2025
Thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 771-7272 when you have a chance. Thank you, and we look forward to hearing from you.
ROWLETT, TX
Cynthia C|2024 GMC Sierra 1500
Confirmed Service Customer
12/21/2025
Quick and easy customer service
12/22/2025
Cynthia, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
ROCKWALL, TX
Sean L|2026 GMC Yukon
Confirmed Sales Customer
12/31/2025
As before service was great the people are great.
SHAWN WAARA
1/1/2026
Sean, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
TERRELL, TX
Carlyle B|2020 GMC 1500 Sierra
Confirmed Service Customer
12/31/2025
Good service-dependable
1/1/2026
Carlyle, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
GREENVILLE, TX
Christopher G|2025 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Took care of business
1/1/2026
Christopher, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
ROYSE CITY, TX
Michael D|2024 GMC Sierra 1500
Confirmed Service Customer
1/1/2026
Sam always takes great care of me and Brad is a great supervisor.
1/2/2026
Michael, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Heritage Buick GMC
CADDO MILLS, TX
Gary C|2026 GMC Sierra 1500
Confirmed Sales Customer
1/1/2026
Very easy experience and great staff
BRAD PARKS
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MONTALBA, TX
Ronald G|2025 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Nathan in service is great, the service department has been exceptional under Brad's leadership.
1/9/2026
Ronald, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PARIS, TX
Perla V|2020 GMC Acadia
Confirmed Service Customer
12/3/2025
It was good
12/3/2025
Perla, we really appreciate your positive review! We hope to see you soon!
DALLAS, TX
Gregory R|2025 GMC Yukon
Confirmed Service Customer
12/7/2025
Service is fine, however they didn’t check fluid levels, light for washer fluid came on as I left parking lot. I also had to call 3 times to get through to service department on two separate days. They don’t pick up, a very nice gentleman Mario picked up after 4 there peiple just keep sending me back to service line. He had to walk back and pick up phone himself and hand it off. Once I got there the next day , everyone is nice and very helpful, but appears some training on picking up phone might be warranted , I was on hold for 17 minutes to simply set up an appointment for an oil change
12/8/2025
Gregory, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROWLETT, TX
Walter F|2019 GMC Acadia
Confirmed Service Customer
12/12/2025
It was a cold morning, but I received a warm welcome from the service department's team members I saw that day. Thanks Michael, Brad, Justin, & Nathan for being helpful during my visit.
12/13/2025
Walter, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SCURRY, TX
Nicole S|2023 Buick Envision
Confirmed Service Customer
12/19/2025
Came in for regular maintenance. Wait time was good. Advisor was friendly.
12/20/2025
We appreciate your positive review about your recent experience with us! Thank you for choosing Heritage Buick GMC and we hope to see you again.
GARLAND, TX
Michael C|2018 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
Service technician was very friendly.
12/22/2025
Michael, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
ROCKWALL, TX
Robert D|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
12/25/2025
Had excellent service, definitely my place to go
12/26/2025
Robert, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ROYSE CITY, TX
Kenneth P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/2/2026
Smooth and fast!
1/3/2026
Kenneth, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
GARLAND, TX
Paul F|2022 GMC Yukon
Confirmed Service Customer
1/13/2026
Easy same day appt for battery issues - figured out the issue quick - replaced the battery and on my way. Even had a coupon to use. Very good appt - Thanks so much
1/14/2026
Paul, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
FATE, TX
Shane J|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/11/2025
I inquired along with my vehicle maintenance about getting remote start added to my vehicle the gentleman into ot for a minute or two and said it's not offered. So I go to another dealership easy easy and it's done
12/12/2025
Shane, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (972) 771-7272 at your earliest convenience to discuss how we can turn this experience into a positive one.
CAMPBELL, TX
Rich H|2023 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
Heritage Buick GMC completed the recall on my truck faster than anticipated & returned the vehicle in cleaned condition. Thank You!!
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ROCKWALL, TX
Gregory M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Very professional
BRODY TITTLE
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
FORNEY, TX
Rhonda T|2023 Buick Envision
Confirmed Service Customer
1/8/2026
My sales representative is AMAZING! Give him a raise. Very friendly, knowledgeable and efficient! In and out in a jiffy!
1/9/2026
Rhonda, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! We look forward to your next visit! Take care!
ROYSE CITY, TX
Mike W|2024 GMC Canyon
Confirmed Service Customer
1/12/2026
Sam did a great job. He kept me informed, was friendly and respectful. Good experience.
1/12/2026
Mike, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HEATH, TX
David J|2024 GMC Yukon XL 1500
Confirmed Service Customer
1/16/2026
Great service and on time.
1/16/2026
David, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
FATE, TX
David D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/16/2026
You took care of us when our truck was in for service. that is the sales dept. Service Nathan did not call one time I would call and leave message. He would only return call when my salesmen would tell him to. Even when new engine came and truck was done he never said a word. So we bought a new truck. Again sales took care of us loaner.
SHAWN WAARA
1/16/2026
David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
ROYSE CITY, TX
Fernando G|2024 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Super friendly fast service
1/16/2026
Fernando, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PLANO, TX
Brian H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/18/2025
Fast and efficient buying process.
SHAWN WAARA
12/19/2025
Brian, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
JOSEPHINE, TX
Tanner M|2020 GMC 1500 Sierra
Confirmed Service Customer
12/18/2025
Dealership was great. The process of getting the warranty to come inspect my truck took 3 months.
12/19/2025
Tanner, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
ROYSE CITY, TX
Ernie M|2025 GMC Sierra 1500
Confirmed Service Customer
1/12/2026
good in and out just like he said every thing went great
1/12/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ROWLETT, TX
Thomas H|2025 GMC Sierra 1500
Confirmed Service Customer
1/14/2026
Courteous and professional service representative On time service
1/15/2026
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Heritage Buick GMC
WYLIE, TX
Michael B|2025 Buick Encore GX
Confirmed Service Customer
1/17/2026
Fast and friendly service. Justin was great. I will definitely be back when/if the need arises.
1/19/2026
Michael, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
GARLAND, TX
Christopher C|2025 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
I arrived early and Brad got me checked in when my advisor was not ready. This service department is awesome 5 Stars *****
1/19/2026
Christopher, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FORNEY, TX
Lloyd W|2024 GMC Sierra 1500
Confirmed Service Customer
1/21/2026
Very pleasant
1/21/2026
Lloyd, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
ROCKWALL, TX
Patrick H|2024 GMC Sierra 1500
Confirmed Service Customer
1/21/2026
Great
1/21/2026
Patrick, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Andrea G|2021 GMC Yukon
Confirmed Service Customer
1/21/2026
Brad and Nathan were great to work with, taking time to listen and work to find a solution using my extended warranty!
1/21/2026
Andrea, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Donald W|2023 Buick Envision
Confirmed Service Customer
1/25/2026
Always had the best treatment here. Professional quick service
1/26/2026
Donald, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Heritage Buick GMC
TERRELL, TX
Abram G|2026 GMC Sierra 1500
Confirmed Sales Customer
1/9/2026
We had a good experience except for the trade in they didn’t know how to do a title transfer made us drive almost 2 hours to the DMV and back wasted 2 hours of my time and gas missed my alarm at the other dealership. Not the salesman fault it was fine
ANDREW CIONE
1/9/2026
Abram, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EL PASO, TX
Christina D|2025 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Didn’t have an appt, waited and did some work on my laptop and they had me out in about an hour and half.
1/9/2026
Christina, we're so happy we were able to help you out! Until the next time we meet, take care!
WYLIE, TX
Deborah D|2024 GMC Terrain
Confirmed Service Customer
1/20/2026
Took us in a little earlier than expected time. Was not a very long wait at all. Everyone was very nice as always and they did a great job.
1/21/2026
Deborah, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
FORNEY, TX
Richard C|2024 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
I'm no fan of negative feedback, but since you asked . . . 1. It took 4 phone calls to the dealership to even reach the service department. 2. The person in service who finally picked up treated me rudely on the phone. 3. The service department refused to let me schedule an appointment. They said it was easier for them if I just dropped off my GMC Sierra (we have 3 of them). 4. When I dropped it off, I reported these matters to the service manager. I received no acknowledgement or apology. 5. When I finally got my truck back after a week at the dealership, none of the warranty items had actually been repaired to the extent that they were fixed. I showed these problems to the warranty manager and the mechanic who had the truck. They gave me no plan of action to rectify them. I'll be interested to see if anything productive comes from this feedback. Thank you.
1/24/2026
Richard, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (972) 771-7272.
ROCKWALL, TX
Stephen P|2024 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Everything was great. Still in my free maintenance window… 1 complaint…Raised a concern about horrendous brake noise to my advisor and he said… ‘we don’t have any good answers for this known issue’. I appreciate the honesty, but I think it needs to be addressed on some level. It’s quite embarrassing.
1/24/2026
Stephen, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 771-7272 when you have a chance. Thank you, and we look forward to hearing from you.
HEATH, TX
Esmeralda S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/28/2026
Easy to look around and buy the truck I wanted. It was very pressure free, didn't have pushy sales guys breathing down my neck like other dealerships have in the past.
BRAD PARKS
1/28/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MESQUITE, TX
Steven S|2025 GMC Yukon
Confirmed Service Customer
12/12/2025
Shawn is amazing
12/12/2025
Steven, we're happy to hear you had such a positive experience with Shawn! Feel free to reach out to us if you need anything. Have a wonderful day.
WYLIE, TX
Shonda J|2024 Buick Envista
Confirmed Service Customer
12/16/2025
The techs never top off my fuels im very disappointed I been taking my car here since I purchased it and checked my cooling fluids and it was almost bone dry....I like my service adviser he said he gas spoken to them but they still failed to what's requested...I'm a female so I assume they figured I wouldn't notice until my brand new car is messed up under the hood because they lack doing there inspection check when they do oil changes.
12/17/2025
Shonda, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 771-7272. We look forward to hearing from you.
MESQUITE, TX
Danny C|2025 GMC Canyon
Confirmed Service Customer
12/29/2025
Service rep worked me into their schedule to get my oil changed
12/29/2025
Danny, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MABANK, TX
Lainey J|2026 Buick Encore GX
Confirmed Sales Customer
1/2/2026
Very helpful and didn’t try and push us onto a car we didn’t want
STEVE TOLLIVER
1/2/2026
Lainey, thank you so much for your positive comments about Heritage Buick GMC! We sincerely value your business and look forward to your next visit!
SCURRY, TX
Robert L|2026 GMC Sierra 1500
Confirmed Sales Customer
1/2/2026
Junior was a very professional
ALFREDO VALTIERRA
1/2/2026
Robert, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
CUMBY, TX
Kim P|2024 GMC Sierra 1500
Confirmed Service Customer
1/14/2026
Service area, neat and cleaned waiting room, neat and clean everybody polite
1/14/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
KAUFMAN, TX
Fabian G|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
Great experience
ZACHARY BAUGHIER
1/21/2026
Fabian, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
HASLET, TX
Tyler A|2026 Buick Enclave
Confirmed Sales Customer
1/28/2026
Shawn was very helpful and made it all easy
SHAWN WAARA
1/29/2026
Tyler, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
QUINLAN, TX
Robert S|2026 GMC Yukon
Confirmed Sales Customer
1/1/2026
The purchase of my new 2026 Yukon was an absolute wonderful experience. Mario Retta, and Robert Bobo went above and beyond, to find, and procure the exact vehicle I wanted. The actual buying process, and tech education, was seamless and quick. Thank you
MARIO RETTA
1/2/2026
Robert, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLANO, TX
Sandy M|2025 Buick Envision
Confirmed Service Customer
1/1/2026
I was very satisfied with how fast the service was.
1/2/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Dallas, TX
Bruce L|2022 GMC Yukon
Confirmed Service Customer
1/16/2026
Always greeted with a smile and friendly welcome Listens to issue or service needs intently and keeps me informed of progress Highly recommended Ethen to family, friends and colleagues
1/16/2026
Bruce, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
GARLAND, TX
Sherrie H|2023 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Service rep. was and is always polite and professional.
1/25/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ROWLETT, TX
Kevin J|2017 GMC 1500 Sierra
Confirmed Service Customer
1/30/2026
Took a little too long to finish. Could have been the warranty companies fault but not enough communication
FORNEY, TX
Sandy M|2025 Buick Envision
Confirmed Service Customer
2/7/2026
Great customer service
MICHAEL JORDAN
2/10/2026
Sandy, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Dallas, TX
Gary M|2024 GMC Sierra 1500
Confirmed Service Customer
2/8/2026
Always great service
JUSTIN MUMMEY
2/11/2026
Gary, thank you; we appreciate your feedback! to reach out to us if you need anything. Have a wonderful day. Feel free to reach out to us if you need anything. Have a wonderful day.
TOOL, TX
Bradley T|2024 GMC Sierra 3500 HD
Confirmed Service Customer
2/16/2026
Fast service and friendly staff.
BRADLEY TITTLE
2/16/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROYSE CITY, TX
Sammy M|2026 GMC Sierra 1500
Confirmed Service Customer
2/19/2026
Easy in , easy out. They were expecting me and handled everything without pause. I love this place.
SAMUEL MACABABBAD
2/20/2026
Sammy, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ROYSE CITY, TX
Richard T|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Everything was handled well with efficiency and thoroughness. I challenged Marco hard on one issue and he handled it very well.
MARCO FLORES
1/1/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HEATH, TX
Jeffrey K|2020 GMC 1500 Sierra
Confirmed Service Customer
1/8/2026
Did a great job as always prompt and on time
1/9/2026
Jeffrey, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
ROCKWALL, TX
Thomas B|2020 GMC 1500 Sierra
Confirmed Service Customer
1/19/2026
Friendly well informed staff got me in for service and out as soon as they could.
1/19/2026
We're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORNEY, TX
John B|2025 GMC Sierra 1500
Confirmed Service Customer
1/21/2026
Easy and fast.
1/22/2026
John, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
LUCAS, TX
Patricia W|2026 Buick Enclave
Confirmed Sales Customer
1/26/2026
Shawn W. did an outstanding job of listening to our needs, finding the best possible solution, and getting us into cars that were better situations than we were looking at. The finance department found the best deals and made it very simple. We also look forward to being able to use the service department for maintenance, as they have always been helpful in the past.
SHAWN WAARA
1/27/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORNEY, TX
RAMIRO B|2026 GMC Sierra 1500
Confirmed Sales Customer
2/3/2026
Great Customer service
MARCO M
2/6/2026
Ramiro, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!
SAN ANTONIO, TX
DEEDRA C|2026 Buick Encore GX
Confirmed Sales Customer
2/13/2026
Team was very patient and informative.
SHAWN S
2/16/2026
Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CADDO MILLS, TX
TIMOTHY F|2026 GMC Sierra 1500
Confirmed Sales Customer
2/18/2026
This purchase was by far the best experience I've ever had when purchasing an automobile. Our salesman, JR Valtierra was great...personable, patient, and extremely knowledgeable of his craft. Thank you for the smooth transaction.
ALFREDO A
2/20/2026
Timothy, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you for choosing Heritage Buick GMC as your first choice for all your automotive needs!
CONWAY, SC
Allan B|2022 GMC 1500 Sierra
Confirmed Service Customer
1/29/2026
Dropped off truck on Wednesday afternoon for an early Thursday appt. Truck was not serviced until the next Wednesday. I realize that the weather was bad but not until Saturday so my appt should not have been affected and there was no coordination or communication from you about the situation
HEATH, TX
Brian E|2018 GMC 1500 Sierra
Confirmed Service Customer
2/9/2026
Vehicle was completed on time and service manager informed me of possible items that should be repaired in the coming months as well as put a quote for the work on paperwork. No pressure, just information.
NATHAN SCOTT
2/12/2026
Brian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FATE, TX
Adesh M|2024 GMC Sierra 1500
Confirmed Service Customer
2/13/2026
Great service department!!
JUSTIN MUMMEY
2/15/2026
Adesh, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ROWLETT, TX
Leo C|2025 GMC Sierra 1500
Confirmed Service Customer
2/17/2026
Justin was very knowledgeable and helpful
JUSTIN MUMMEY
2/19/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MESQUITE, TX
Leonard K|2020 GMC Terrain
Confirmed Service Customer
2/19/2026
It was fast and the staff was professional
SAMUEL MACABABBAD
2/22/2026
Leonard, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
ROWLETT, TX
JASON B|2026 GMC Canyon
Confirmed Sales Customer
2/19/2026
Marco was great
MARCO M
2/21/2026
Jason, thank you; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Take care!
HEATH, TX
THOMAS T|2026 Buick Encore GX
Confirmed Sales Customer
2/19/2026
Amazing experience overall. Junior was Awesome!
ALFREDO A
2/21/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FATE, TX
Patrick D|2021 GMC 1500 Sierra
Confirmed Service Customer
2/23/2026
The service man was exceptionally helpful and nice. I appreciate that.
JUSTIN MUMMEY
2/26/2026
Patrick, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
WYLIE, TX
Cedric L|2024 GMC Sierra 1500
Confirmed Service Customer
2/26/2026
THE IS THE WORSE SEVICE FOR ANY OF MY VEHICLES I HAVE HAD IN MY 42 YEARS SERVED IN THE UNITED STATES ARMY I WAITED FOR 3 WEEKS FOR A LOANER TO GET MY CAR SERVICED AND STILL DIDNT GET A LOANER
SAMUEL MACABABBAD
3/1/2026
Cedric, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 771-7272 when you have a chance. Thank you, and we look forward to hearing from you.
FORNEY, TX
Steven S|2025 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Excellent service department.
1/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PARIS, TX
Kris G|2022 GMC Yukon XL
Confirmed Service Customer
1/23/2026
Service department was great!! They got me take care of.
1/25/2026
Kris, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
ROCKWALL, TX
David D|2025 GMC Sierra 1500
Confirmed Service Customer
1/30/2026
Nathan does not call let you know what is happening.
ROYSE CITY, TX
Dana S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/30/2026
In and out in less than an hour awesome
ROCKWALL, TX
Oscar A|2024 GMC Sierra 1500
Confirmed Service Customer
2/4/2026
N/A
SAMUEL MACABABBAD
2/7/2026
Oscar, thank you for the high star rating! We hope you have a great day!
JOSEPHINE, TX
Miranda D|2017 GMC Acadia
Confirmed Service Customer
2/4/2026
Justin was professional and very helpful. I was in and out within 30 minutes.
JUSTIN MUMMEY
2/7/2026
Miranda, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
NEVADA, TX
LILIANA M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/8/2026
Very nice people. They helped us to find exactly what we were looking for. Junior is very friendly.
ALFREDO A
2/10/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
DALLAS, TX
KALEIGH K|2026 GMC Terrain
Confirmed Sales Customer
2/9/2026
Great
DOUG D
2/12/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TERRELL, TX
Leslie G|2018 GMC Terrain
Confirmed Service Customer
2/19/2026
Everything went good and professional, in and out, employee that wrote up ticket for repairs very good employee
JUSTIN MUMMEY
2/21/2026
Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARLAND, TX
Mr. L|2012 GMC Sierra
Confirmed Service Customer
2/12/2026
I always receive great service at Heritage Buick GMC.
JUSTIN MUMMEY
2/28/2026
Thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
FORNEY, TX
Vivian J|2023 GMC Terrain
Confirmed Service Customer
2/27/2026
excellent
JUSTIN MUMMEY
3/2/2026
Vivian, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
ROCKWALL, TX
Shonda J|2024 Buick Envista
Confirmed Service Customer
2/5/2026
NATE TOOK GREAT CARE OF MY CAR NEEDS
NATHAN SCOTT
2/9/2026
Shonda, we're happy to hear you had such a positive experience with Nate! Feel free to reach out to us if you need anything. Have a wonderful day.
MESQUITE, TX
Kenneth B|2024 GMC Sierra 1500
Confirmed Service Customer
2/9/2026
Just had my oil changed but the experience was pleasant and efficient. I declined the courtesy detail because of the wait time.
NATHAN SCOTT
2/12/2026
Kenneth, we are so happy to read such a great review about Heritage Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE, TX
Vernon S|2021 GMC 1500 Sierra
Confirmed Service Customer
2/12/2026
The service department at Heritage has been the best I have ever worked with. I am 75 years old, so I have worked with several service departments over the years. The personnel in the service department are very knowledgeable and courteous.
JUSTIN MUMMEY
2/14/2026
Vernon, we're glad to hear you found our staff was so knowledgeable and courteous! Feel free to reach out to us if you need anything. Have a wonderful day.
WYLIE, TX
CHARLES K|2026 GMC Sierra 1500
Confirmed Sales Customer
2/17/2026
Very professional, no pressure, and consummately personable dealership.
ZACHARY Z
2/17/2026
Thank you so much for your positive comments about Heritage Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROYSE CITY, TX
Waleed A|2021 GMC 1500 Sierra
Confirmed Service Customer
2/17/2026
Everyone is nice and professional. Fast service. Nathan is one of the best
NATHAN SCOTT
2/18/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
IRVING, TX
Anthony J|2025 GMC Sierra 1500
Confirmed Service Customer
2/17/2026
Justin went above and beyond as always.
JUSTIN MUMMEY
2/17/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FATE, TX
Brian E|2018 GMC 1500 Sierra
Confirmed Service Customer
2/28/2026
The vehicle was done when promised. The price paid was reasonable and the Service Advisor was very professional.
NATHAN SCOTT
3/3/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FATE, TX
Douglas H|2026 GMC Canyon
Confirmed Sales Customer
3/3/2026
Great dealership this is the best dealership in the metroplex from management to sales associates. My sales associate Doug was fantastic.
DOUG HOGUE
3/5/2026
Douglas, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!
ROYSE CITY, TX
Darryl A|2026 GMC Sierra 1500
Confirmed Sales Customer
1/15/2026
Very nice,friendly, and prompt! Thanks!
MARCO FLORES
1/16/2026
Darryl, thank you for sharing your positive experience! We look forward to your next visit! Take care!
PLANO, TX
Joshua L|2026 GMC Sierra 1500
Confirmed Sales Customer
1/23/2026
Overall great experience. Have recommended Shawn to my friends.
SHAWN WAARA
1/23/2026
Joshua, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
ROCKWALL, TX
Luzdary K|2024 Buick Envision
Confirmed Service Customer
1/26/2026
On time great customer service
1/26/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
FATE, TX
DEBORAH P|2026 GMC Sierra 1500
Confirmed Sales Customer
2/2/2026
Great overall experience, both sales and finance. This is my second card to purchase here in less than two years and will be back again.
KYLE K
2/3/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCKWALL, TX
Arvis L|2023 GMC Sierra 1500
Confirmed Service Customer
2/6/2026
Changed oil, filter, and rotated tires. Did it quick.
JUSTIN MUMMEY
2/9/2026
Arvis, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SULPHUR SPRINGS, TX
Patricia M|2023 GMC Terrain
Confirmed Service Customer
2/11/2026
This is my second car purchased from this dealership and a wonderful experience. Everyone is so cordial, helpful and accommodating.
NATHAN SCOTT
2/13/2026
Patricia, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
CADDO MILLS, TX
Roland N|2025 GMC Canyon
Confirmed Service Customer
2/18/2026
Great service by everyone specially Justin who took care of me.
JUSTIN MUMMEY
2/21/2026
We're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. We sincerely value your business and look forward to your next visit!
CRANDALL, TX
Peyton F|2024 GMC Yukon
Confirmed Service Customer
2/25/2026
Easy in and out for an oil change and tire rotation. Only thing I'd like to see different is fixing the GMC app to make scheduling easier.
SAMUEL MACABABBAD
2/28/2026
We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROWLETT, TX
Wesley S|2021 GMC 1500 Sierra
Confirmed Service Customer
3/4/2026
Everybody was nice. I got me in and out quick just a good experience.
3/6/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
EMORY, TX
Dani B|2023 Buick Encore GX
Confirmed Service Customer
2/4/2026
I had called to change my appointment date for an oil change and added that my check engine light had come on . When I arrived, I was not on the schedule. I drove 45 minutes to get there, I was rudely told I was not in the schedule and couldn’t be taken that day. Moreover, he looked at me and said “how long are you leaving the car?” and proceeded to tell me they wouldn’t check the engine without me leaving the car and they “only have one guy and he’s not here until Wednesday.” I swear he was delighting in giving me this terrible news. I insisted in them at least doing the oil change given that the scheduling error was on their part, and after waiting, my service manager Sam (who was not the original man who checked me in) told me they ran engine diagnostics and all it was was the battery, which was subsequently charged up and the check engine light was off. He apologized for the first man’s rudeness and admitted that I should have been given a solution and not just told they couldn’t help me. The whole experience was terrible and next time I’ll probably bring my car to McKinney or Plano Buick. If I have to drive 45 minutes I might as well at least be treated courteously and have the appointment scheduled correctly.
SAMUEL MACABABBAD
2/7/2026
Dani, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (972) 771-7272 so we can understand your situation better in order to try and turn your experience around. Thank you, Heritage Buick GMC
MURPHY, TX
Charlie B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/13/2026
Justin is so easy to work with in express service.. I wish all my advisors communicated like him.
JUSTIN MUMMEY
2/15/2026
Charlie, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Carol W|2024 Buick Envision
Confirmed Service Customer
2/24/2026
The associate was very welcoming. My service was completed in a timely manner.
BRADLEY TITTLE
2/26/2026
Carol, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORNEY, TX
Sharon W|2020 Buick Enclave
Confirmed Service Customer
2/27/2026
Someone from the dealership drove me home and picked me up to return to the dealership when my vehicle was ready. The repair work took longer than I anticipated, but it was done correctly. You can not tell there was ever a problem! I am extremely pleased with this dealership and it's employees.
SAMUEL MACABABBAD
3/2/2026
Sharon, thank you so much for your positive comments about Heritage Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
SACHSE, TX
Paul F|2022 GMC Yukon
Confirmed Service Customer
3/5/2026
Awesome visit - Another flat tire - but fixable. Dropped the tire off - ran some errands and came back to have fixed tire and rim put on and all the spare thing stowed -
3/7/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
FATE, TX
Julie A|2015 GMC 1500 Sierra
Confirmed Service Customer
2/1/2026
Nathan was superful helpful. H is Such an asset to this dealership!! Super friendly, knowledgeable, and cared about my issues!! Will definitely be back, as long as he's there......
NATHAN SCOTT
2/2/2026
Julie, we're happy you found Nathan to be so supportive during your experience here at Heritage Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
FORNEY, TX
Sharon W|2020 Buick Enclave
Confirmed Service Customer
2/1/2026
Excellent service and the interaction with Michael Jordan was great. I am 💯% satisfied with my last visit.
MICHAEL JORDAN
2/2/2026
Sharon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
SACHSE, TX
Curtis M|2021 Buick Enclave
Confirmed Service Customer
2/2/2026
Friendly andvefficient.
MICHAEL JORDAN
2/2/2026
Curtis, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
James D|2015 GMC 1500 Sierra
Confirmed Service Customer
2/9/2026
I needed an oil change and also needed to pick up my grandson in a little more than an hour from when I arrived. Justin and a gentleman whose name escapes me helped me meet my needs with time to spare. Great people and great service!
JUSTIN MUMMEY
2/12/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
WYLIE, TX
Barbara H|2023 GMC Terrain
Confirmed Service Customer
2/16/2026
Employees were friendly and courteous. I’m always happy to continue bringing my suv to Heritage.
NATHAN SCOTT
2/17/2026
Barbara, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
SACHSE, TX
William D|2025 GMC Sierra 1500
Confirmed Service Customer
2/20/2026
Work completed in a short amount of time. Staff was was friendly.
NATHAN SCOTT
2/23/2026
William, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
SUNNYVALE, TX
William S|2025 GMC Yukon
Confirmed Service Customer
3/11/2026
Great service, very timely.
3/13/2026
William, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
GARLAND, TX
Mauricio M|2024 GMC Sierra 1500
Confirmed Service Customer
3/19/2026
Great experience no complaints.
3/20/2026
Mauricio, we really appreciate your feedback! Thank you, and have a fantastic day!
MESQUITE, TX
Gary R|2026 GMC Sierra 1500
Confirmed Sales Customer
3/25/2026
Steve was great! He listened to what we wanted and what we were able to spend and then helped us get a fantastic new vehicle
STEVE TOLLIVER
3/27/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, TX
Raul O|2026 GMC Sierra 1500
Confirmed Sales Customer
3/3/2026
Marco was awesome.
MARCO FLORES
3/5/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
SEAGOVILLE, TX
Sandra M|2022 GMC Terrain
Confirmed Service Customer
3/6/2026
Greeted right away. No appointment but they took me then. Justin Mummey is great. He keptes me update on the progress and was so helpful.
3/7/2026
Sandra, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
GARLAND, TX
Opal P|2023 Buick Encore GX
Confirmed Service Customer
3/6/2026
Excellent service by the advisor
3/7/2026
Opal, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
DALLAS, TX
Karen V|2024 Buick Envista
Confirmed Service Customer
3/19/2026
Very courteous, friendly and knowledgeable
3/20/2026
Karen, we are so happy to read such a great review about Heritage Buick GMC! If you have any further questions, please don't hesitate to reach out!
ROCKWALL, TX
Jason C|2026 GMC Acadia
Confirmed Sales Customer
3/20/2026
Easy
ALFREDO VALTIERRA
3/22/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ROYSE CITY, TX
Gaberiel S|2025 GMC Sierra 1500
Confirmed Service Customer
3/24/2026
Justin was able to schedule me for the same day for an oil change. They were quick and professional.
3/26/2026
Gaberiel, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Sandra J|2026 Buick Encore GX
Confirmed Sales Customer
3/24/2026
Great service from beginning to end
SHAWN WAARA
3/27/2026
Sandra, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
FOLEY, AL
Paul F|2026 GMC Acadia
Confirmed Sales Customer
3/29/2026
Shopping for a new vehicle can be an experience....some not in a good way, but with Heritage it was good in all the right ways. Marco came out to the lot to speak to us as we were browsing available vehicles. We had questions, he had answers. Working through details of options and expectations went well and our shiny beautiful new car was front and center when we came to finalize the sale. We chose to focus the purchase at your dealership because of your service department. The exceptional experiences from Nathan and Michael with our previous vehicle made us comfortable in knowing our new car would be well taken care of long after the sale.
ROCKWALL, TX
Nina D|2026 GMC Acadia
Confirmed Service Customer
3/30/2026
If I could zero stars I would. Service department is horrible. Gives GMC a terrible name.
3/31/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (972) 771-7272 so we can make your experience a positive one.
ROCKWALL, TX
Guadalupe L|2025 GMC Sierra 1500
Confirmed Service Customer
3/9/2026
Very good and on time
3/9/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Dallas, TX
Rebecca W|2026 GMC Yukon
Confirmed Sales Customer
3/13/2026
From start to finish, excellent experience. Shawn was attentive and thorough.
SHAWN WAARA
3/14/2026
Rebecca, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
HEATH, TX
Steven C|2025 GMC Sierra 1500
Confirmed Service Customer
3/23/2026
Quick and prompt service
3/26/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
CADDO MILLS, TX
David M|2025 GMC Sierra 1500
Confirmed Service Customer
3/23/2026
I did not have a scheduled appointment, but the service technician informed me that I could leave my vehicle, and he would ensure it would be ready by this afternoon. I dropped it off at 7:00am and received a call around 10:00am that it was ready for pickup. i was greeted with great customer service by your service department, and truly appreciate the efficiency and professionalism shown throughout the process.
3/25/2026
David, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
ROYSE CITY, TX
Brian F|2018 GMC 1500 Sierra
Confirmed Service Customer
3/23/2026
Service people were excellent as always. Very upfront about the issue, vehicle was ready when promised and repairs complete.
3/25/2026
Brian, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FATE, TX
Betty S|2026 GMC Sierra 1500
Confirmed Sales Customer
3/23/2026
Great service
ALFREDO VALTIERRA
3/25/2026
Betty, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
TERRELL, TX
Carlyle B|2020 GMC 1500 Sierra
Confirmed Service Customer
3/27/2026
good service!
3/30/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENVILLE, TX
Jeffrey S|2020 GMC 1500 Sierra
Confirmed Service Customer
4/2/2026
Sammy did a great job getting my truck serviced on time and keeping updated with what was needed.
SAMUEL MACABABBAD
4/13/2026
Jeffrey, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
ROCKWALL, TX
Britany K|2017 Buick Enclave
Confirmed Service Customer
4/6/2026
Everything was super easy when I got there, Nathan made sure the part was available (even though the system didn't order it because I scheduled online, not knowing the trouble it would cause), and got us taken care of in less than 30 minutes.
NATHAN SCOTT
4/9/2026
Britany, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROWLETT, TX
Michael R|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2026
Justin provides excellent service.
JUSTIN MUMMEY
2/28/2026
Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
ROYSE CITY, TX
Elizabeth J|2020 GMC Terrain
Confirmed Service Customer
3/2/2026
Fast and courageous
DALLAS, TX
Michael B|2020 GMC 3500HD Sierra
Confirmed Service Customer
3/2/2026
The entire service staff are pleasant and service minded. They kept me informed and got me fixed up!
3/4/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
WYLIE, TX
Lorie A|2019 Buick Envision
Confirmed Service Customer
3/6/2026
Always a pleasure doing business with this dealership. The maintenance dept is top notch. Sam, (I believe that’s his name) was very friendly and knowledgeable. He even gave me a 10% discount because of the veteran tags on the car (said he noticed them)! I never have had to wait long. If and when I’m in the market for another vehicle, I will definitely be visiting Heritage Buick!
3/7/2026
Lorie, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
QUINLAN, TX
Mary H|2025 GMC Acadia
Confirmed Service Customer
3/10/2026
They were very helpful and friendly.
3/11/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
Thomas Q|2026 GMC Sierra 1500
Confirmed Sales Customer
3/11/2026
2nd truck I have purchased from Heritage and both were handled well.
MARIO RETTA
3/11/2026
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AFTON, OK
Scott W|2026 GMC Acadia
Confirmed Sales Customer
3/19/2026
Jr. really took care of us. Fast and Friendly. In and out within a couple hours.
ALFREDO VALTIERRA
3/20/2026
Scott, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Gregory G|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
3/19/2026
Fast, friendly and thorough. Can't get any better than that!
3/22/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
WYLIE, TX
Michael L|2024 GMC Sierra 1500
Confirmed Service Customer
4/10/2026
Sam was great
SAMUEL MACABABBAD
4/17/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FORTWORTH, TX
Daylan W|2024 GMC Canyon
Confirmed Service Customer
3/2/2026
Excellent like always.
CADDO MILLS, TX
Gary E|2026 GMC Sierra 1500
Confirmed Sales Customer
3/3/2026
100% totally happy with my recent purchase
JOSHUA REED
3/5/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
Elizabeth H|2024 GMC Terrain
Confirmed Service Customer
3/3/2026
No waiting for service.
3/5/2026
Elizabeth, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
ROCKWALL, TX
Robert B|2024 GMC Sierra 1500
Confirmed Service Customer
3/6/2026
I waited for service. Oil change,tire rotation and State inspection. In st 7:15 am out at 8.thank you
3/7/2026
Robert, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
DALLAS, TX
Susan B|2024 GMC Terrain
Confirmed Service Customer
3/12/2026
Brad and all of his service writers all do a great job
3/13/2026
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
ROCKWALL, TX
Thomas B|2020 GMC 1500 Sierra
Confirmed Service Customer
3/25/2026
Always professional took care of my issue quickly with no hesitation
3/27/2026
Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
FORNEY, TX
Michael C|2024 GMC Sierra 1500
Confirmed Service Customer
3/25/2026
Great service dept. got me in and out in no time. Very friendly folks.
3/28/2026
Michael, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Lanita H|2025 GMC Terrain
Confirmed Service Customer
3/31/2026
My service advisor was Justin and he met me in the service area as I pulled up. He helped me with my dogs, which by the way, they loved him. The service was excellent and very timely. Thank you for being so quick and efficient as always.
4/1/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JOSEPHINE, TX
Alexandra C|2023 GMC Sierra 1500
Confirmed Service Customer
4/12/2026
Justin at Heritage was extremely helpful!! Walked me through the details on purchasing new set tires, alignment and oil change you’re the man ! Truck is running smoothly now 👌🏼
JUSTIN MUMMEY
4/13/2026
Alexandra, your satisfaction is important to us, so we want to sincerely thank you for choosing Heritage Buick GMC and we hope to see you again soon!
GARLAND, TX
Marvin E|2020 Buick Enclave
Confirmed Service Customer
4/15/2026
Had to wait around a few minutes when I got there before someone acknowledged me. They were busy. I had appointment for 12:45. When I got there I was told it would take an hour to hour and half just for oil change. Turns out they did it a lot faster and I was on my way out.
NATHAN SCOTT
4/15/2026
Marvin, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
GARLAND, TX
DELEATHIA E|2026 Buick Enclave
Confirmed Sales Customer
4/15/2026
Everything went smoothly and I love my new car! Josh Reed made it great!!
MARCO M
4/15/2026
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GREENVILLE, TX
Jeffrey N|2025 GMC Acadia
Confirmed Service Customer
4/15/2026
It took me 3 tries to get through on the phone to make the appointment, frustrating.. The service manager I worked with , Justin, was excellent. He made it a very positive experience.
JUSTIN MUMMEY
4/15/2026
Jeffrey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WYLIE, TX
Paul E|2024 GMC Canyon
Confirmed Service Customer
4/17/2026
The service I received was excellent from getting my appointment to having my truck serviced I couldn’t have asked for a better serviceman than Justin he was very personable and knowledgeable…
JUSTIN MUMMEY
4/17/2026
Paul, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Buick GMC. Until the next time we meet, take care!
ROCKWALL, TX
Suzanne D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2026
Wonderful staff
NATHAN SCOTT
4/17/2026
Suzanne, thank you for your kind words and this wonderful review!
ROCKWALL, TX
Gregory K|2025 GMC Sierra 1500
Confirmed Service Customer
4/20/2026
Appt. set at 1:15. Arrived a little before 1. Instant start of handing truck over for service. Left at 1:45. Love the fact, they tell you a hour and 2nd time, left before a hour. Thank you service department for an easy, quick oil change service.
JUSTIN MUMMEY
4/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LUCAS, TX
Jennifer R|2021 GMC Yukon
Confirmed Service Customer
4/20/2026
Justin was really helpful. The moment I got there and the moment I left. He made the whole experience welcoming and quick. He was able to get the work done same day.
JUSTIN MUMMEY
4/21/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
DALLAS, TX
CESAR G|2026 GMC Acadia
Confirmed Sales Customer
4/22/2026
This is the third time we come to this GMC dealership and it has been nothing but the best to us. We keep coming back because they work hard to give us the best offer possible. They don’t rush the process and hear us out in everything we are looking for.
NEVADA, TX
William A|2025 GMC Yukon
Confirmed Service Customer
3/2/2026
Interaction was good Disappointed in no loaner cars. Disappointed that the squealing breaks can not be fixed. Online they say if you replace the brake pads with a polymer pad the squeak goes away. Say after 20k miles to have a 100k vehicle squeezing and service just saying you have to deal with it
3/4/2026
William, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 771-7272.
FORNEY, TX
James P|2025 GMC Sierra 1500
Confirmed Service Customer
3/8/2026
Quick in and out for maintenance
3/10/2026
James, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
WILLS POINT, TX
Scott J|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/12/2026
Mario and Daylan were fantastic to work with and went above and beyond! I give them a 5 star rating.
MARIO RETTA
3/14/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Juan V|2024 GMC Canyon
Confirmed Service Customer
3/30/2026
Muy buen servicio
DALLAS, TX
Claud W|2026 GMC Yukon
Confirmed Service Customer
3/31/2026
We had a great experience
4/1/2026
Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Heritage Buick GMC
ROCKWALL, TX
Josh K|2021 GMC 1500 Sierra
Confirmed Service Customer
4/5/2026
Under promised. Over delivered. Nathan was great.
NATHAN SCOTT
4/7/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Thomas B|2025 GMC Sierra 1500
Confirmed Service Customer
4/7/2026
Very Good
JUSTIN MUMMEY
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ANNONA, TX
Ed B|2014 GMC 1500 Sierra
Confirmed Service Customer
4/7/2026
Timely
JUSTIN MUMMEY
4/8/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SUNNYVALE, TX
CHRISTOPHER S|2026 GMC Sierra 1500
Confirmed Sales Customer
4/21/2026
Marco is a great salesman with great knowledge of the Sierra 1500.
MARCO M
4/22/2026
Christopher, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
ANNA, TX
Jeffery C|2021 GMC Acadia
Confirmed Service Customer
4/23/2026
Great service and people
SAMUEL MACABABBAD
4/25/2026
Jeffery, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
TERRELL, TX
Brian F|2018 GMC 1500 Sierra
Confirmed Service Customer
3/10/2026
As always, the vehicle was ready when promised and no surprises.
3/11/2026
Brian, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
FATE, TX
Benjamin M|2022 GMC Yukon
Confirmed Service Customer
3/14/2026
Horrible customer service
3/16/2026
Benjamin, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 771-7272.
DALLAS, TX
Scott S|2026 GMC Terrain
Confirmed Sales Customer
3/14/2026
From start to finish, the employees at Heritage always go above and beyond.
SHAWN WAARA
3/16/2026
Scott, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAVON, TX
Jeff W|2025 GMC Yukon
Confirmed Service Customer
3/23/2026
Super fast and great service
3/26/2026
Jeff, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FATE, TX
Norma N S|2024 GMC Terrain
Confirmed Service Customer
3/23/2026
Everyone is always very friendly and helpful
3/26/2026
Norma, thank you for your kind words and this wonderful review! e are always more than happy to assist you if anything else comes up. Take care! s
ROWLETT, TX
Janie B|2023 Buick Envision
Confirmed Service Customer
4/10/2026
Justin is very helpful with keeping my Buick in great condition. I am very grateful for the quality of service that I receive at Heritage Buick.
JUSTIN MUMMEY
4/11/2026
Janie, thank you so much for your positive comments about Heritage Buick GMC! If you have any further questions, please don't hesitate to reach out!
ROWLETT, TX
David E|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
4/14/2026
Did exactly what was asked and needed for my truck.
NATHAN SCOTT
4/14/2026
David, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
LAVON, TX
JOSE S|2026 GMC Sierra 1500
Confirmed Sales Customer
4/14/2026
Friendly staff
SHAWN S
4/15/2026
Jose, thank you so much for the positive review! We hope you have a great day!
BALCH SPRINGS, TX
Peter G|2026 GMC Sierra 2500 HD
Confirmed Service Customer
4/23/2026
It’s always been great. Buying trucks there, Service!
JUSTIN MUMMEY
4/23/2026
Your wonderful feedback and rating mean a lot to us. We hope you have a great day!
HEATH, TX
Raymond M|2023 GMC Sierra 2500 HD
Confirmed Service Customer
4/23/2026
Excellent customer service! Justin was very helpful and communicated through the whole process.
JUSTIN MUMMEY
4/27/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
CADDO MILLS, TX
WILLIAM G|2026 GMC Sierra 1500
Confirmed Sales Customer
4/6/2026
Great customer serv
BRAD B
4/7/2026
William, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ROYSE CITY, TX
Rebecca S|2024 GMC Terrain
Confirmed Service Customer
4/6/2026
Friendly, always prompt, fast and answers any questions we have
JUSTIN MUMMEY
4/9/2026
Rebecca, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC - Service! If you have any further questions, please don't hesitate to reach out!
PETTY, TX
ERICK R|2026 GMC Sierra 1500
Confirmed Sales Customer
4/8/2026
Very smooth transition and very fast
ALFREDO A
4/8/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
WYLIE, TX
Roy H|2022 GMC 1500 Sierra
Confirmed Service Customer
4/13/2026
Always a good visit, quick and professional. Thank you, Semper Fi.
SAMUEL MACABABBAD
4/17/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HEATH, TX
Michael S|2023 GMC Terrain
Confirmed Service Customer
4/15/2026
Quick and excellent service!
JUSTIN MUMMEY
4/17/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
MITCHEL F|2026 GMC Sierra 1500
Confirmed Sales Customer
4/15/2026
Sales rep and finance manager were great to work with. Zero pressure to close the sale. They were able to answer our questions quickly, professionally and in a manner that the lay could understand. They were very thorough with explaining the documents and the fine print contained within. Great job guys!
ZACHARY Z
4/16/2026
We appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FATE, TX
DAVID H|2026 GMC Sierra 1500
Confirmed Sales Customer
4/18/2026
Salesman was very attentive
MARCO M
4/20/2026
We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
TERRELL, TX
Ms. S|2022 GMC 2500HD Sierra
Confirmed Service Customer
4/24/2026
Friendly & knowledgeable staff. Clean restroom. Pleasure waiting area.
NATHAN SCOTT
4/24/2026
Your wonderful feedback and rating mean a lot to us. We hope to see you soon!
WILLS POINT, TX
Justin L|2025 GMC Sierra 1500
Confirmed Service Customer
4/24/2026
Nathan was helpful. The rest of the staff was not
NATHAN SCOTT
4/25/2026
Justin, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
ROCKWALL, TX
Micheal B|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
3/4/2026
Great people and great service!!!
SHAWN WAARA
3/6/2026
Micheal, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WILLS POINT, TX
Janice S|2022 GMC Terrain
Confirmed Service Customer
3/26/2026
Justin, I took care of me. He went above and beyond. I was there for a couple of calls that didn’t take as long as anticipated.. I also had the oil changed and filter very timely. I bought my card here at Heritage and I’ll buy therapy in the future that Justin gave he is a valuable asset to heritage GNC.
3/29/2026
Janice, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
FATE, TX
Gregory R|2025 GMC Yukon
Confirmed Service Customer
3/30/2026
good
ROWLETT, TX
Sean L|2026 GMC Yukon
Confirmed Service Customer
4/4/2026
Very good folks that treat their customers like family.
TERRELL, TX
MARIA S|2026 GMC Canyon
Confirmed Sales Customer
4/9/2026
Everyone was so pleasant to interact with, Mario Retta was amazing helped us on every moment
MARIO M
4/10/2026
Maria, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
GARLAND, TX
JEANNETTE C|2026 Buick Encore GX
Confirmed Sales Customer
4/9/2026
Everyone was kind and courteous. They made car buying a smooth process.
ALFREDO A
4/10/2026
We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
DALLAS, TX
MARSHA H|2026 Buick Encore GX
Confirmed Sales Customer
4/13/2026
Mario was awesome
MARIO M
4/14/2026
Marsha, thank you; we appreciate your feedback! Until the next time we meet, take care!
TERRELL, TX
William J|2025 Buick Encore GX
Confirmed Service Customer
4/21/2026
Nice waiting room. Quick service.
JUSTIN MUMMEY
4/22/2026
We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
ROCKWALL, TX
STEPHANIE P|2026 GMC Sierra 1500
Confirmed Sales Customer
4/23/2026
Katie and Marco were great. They listened when I said I knew what I wanted and didn't want to come to the dealership without already having some understanding on price point. Financing was straightforward and quick...I appreciate being respectful of my time.
MARCO M
4/24/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MESQUITE, TX
Foster K|2024 GMC Sierra 1500
Confirmed Service Customer
5/5/2026
Service advisor that checked me in appeared to be "bothered" by my presence in the dealership. It was very unclear where I was supposed to go when I arrived to check my vehicle in. I waited a few minutes before anyone would speak to me, On pickup, it was very much the same experience but atleast the person that helped me get checked out was not surley.
NATHAN SCOTT
5/6/2026
Foster, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 771-7272.
PLANO, TX
Lonnie D|2025 GMC Sierra 1500
Confirmed Service Customer
4/13/2026
Great experience overall
JUSTIN MUMMEY
4/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MESQUITE, TX
ROBERT C|2026 GMC Sierra 1500
Confirmed Sales Customer
4/15/2026
Quick and easy. Great price
BRODY B
4/15/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
DALLAS, TX
Matthew J|2025 GMC Sierra 1500
Confirmed Service Customer
4/15/2026
Service did a great job. My truck was taken back for the oil change in an adequate time and finished very fast. Thanks for the great service Justin.
JUSTIN MUMMEY
4/16/2026
Matthew, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORNEY, TX
Madeline A|2020 GMC Canyon
Confirmed Service Customer
4/15/2026
Great customer service!
JUSTIN MUMMEY
4/17/2026
Madeline, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
ROYSE CITY, TX
SOURABH K|2026 GMC Sierra 1500
Confirmed Sales Customer
4/20/2026
Helpful and friendly
MARCO M
4/21/2026
Thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
ALTUS, OK
Jasmin T|2024 Buick Envista
Confirmed Service Customer
4/29/2026
All the guys in service were very helpful and friendly. Got my car done in a timely manner not a long wait at all Buick always do a great job I appreciate all the guys keep up the good work.
NATHAN SCOTT
4/30/2026
Jasmin, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
FORNEY, TX
David A|2024 GMC Sierra 1500
Confirmed Service Customer
5/7/2026
Informative
NATHAN SCOTT
5/7/2026
David, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
QUINLAN, TX
Lauren A|2025 Buick Enclave
Confirmed Service Customer
5/7/2026
Great job
JUSTIN MUMMEY
5/7/2026
Lauren, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Tarif Z|2025 GMC Sierra 1500
Confirmed Service Customer
5/13/2026
I went to the dealership whiteout appointment to change my truck oil after 3 pm they finished my car around thirty minutes
NATHAN SCOTT
5/14/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUNNYVALE, TX
Ronetta D|2019 GMC Yukon
Confirmed Service Customer
5/13/2026
The warranty i was sold with the vehicle we purchased there at Heritage is a cheesy warranty but we was told it was a super good warranty and we paid a good price for it. The warranty paddle said it would not cover half the stuff i had it in the shop for but the pamphlet i have says is covered. I just don't feel that the service advisors didn't fight good enough for us getting the jobs approved. So now I am at Cedar Park, Tx and today is Wednesday May 15th, five days after picking up the vehicle with our vehicle in a mechanic shop here at Cedar Park. It has been in the shop 2 days now with the rear end problem that was suppose to get fixed thru warranty but didn't. I still have not made it home as we live in Big Spring, Tx and further more we are not very happy with the situation or your dealership. Our car was in the shop 16 days and that's with a appointment. That's a16 day rental that the warranty company will only pay 5 days
SAMUEL MACABABBAD
5/14/2026
Ronetta, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (972) 771-7272 at your earliest convenience to discuss how we can turn your experience into a positive one.
BIG SPRINGS, TX
Randal L|2023 GMC Sierra 1500
Confirmed Service Customer
4/30/2026
The greeting and initial "can i help you" was less than enthusiastic and seemed like I was not wanted there. However, I was told by Nathan as I was checking in that they were behind and it would be about 1 1/2 to 2 hour wait. This is very troublesome for an oil change and tire rotation when you make an appointment. If I were a walk-in, I would understand a longer wait. However, I waited 3 weeks for an appointment and then found out I still had to wait in line. To their credit, it was just a little less than 1 1/2 hours to get it done so I was glad about that. I realize the service business is a tough one for scheduling, but scheduled appointments should not have to wait behind walk ins.
NATHAN SCOTT
5/1/2026
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 771-7272.
ROCKWALL, TX
Rickey D|2025 GMC Sierra 1500
Confirmed Service Customer
4/30/2026
I arrived early and I received my service early. I was checked out and on my way home by my original appointment time. The buzz inside seemed busy, but somehow I was in and out pretty quickly.
JUSTIN MUMMEY
5/4/2026
Rickey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
KAUFMAN, TX
Keyla M|2025 Buick Encore GX
Confirmed Service Customer
5/11/2026
Thank you Justin for always providing great customer experience!!!
JUSTIN MUMMEY
5/14/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
WILLS POINT, TX
Michael D|2025 GMC Sierra 1500
Confirmed Service Customer
5/11/2026
Quick and pleasant
JUSTIN MUMMEY
5/12/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
ROCKWALL, TX
Rodrick S|2023 GMC Acadia
Confirmed Service Customer
5/17/2026
Nathan was very accommodating and professional
NATHAN SCOTT
5/18/2026
We're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Arianna R|2023 Buick Envision
Confirmed Service Customer
5/1/2026
Nathan is awesome and everyone working there is always pleasant and welcoming.
NATHAN SCOTT
5/18/2026
Arianna, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
MESQUITE, TX
Dee S|2022 GMC 3500HD Sierra
Confirmed Service Customer
5/20/2026
Nathan took good care of me and my truck. He was open and forthright on the repairs, kept me informed, and stayed on top of the progress.
NATHAN SCOTT
5/21/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
ROYSE CITY, TX
Andrew R|2026 GMC Sierra 1500
Confirmed Service Customer
5/11/2026
I was in and out in a timely manner
SAMUEL MACABABBAD
5/13/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SACHSE, TX
Gary S|2026 GMC Sierra 1500
Confirmed Service Customer
5/11/2026
It was great. Quick friendly quality service.
SAMUEL MACABABBAD
5/13/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
MICHAEL H|2026 GMC Sierra 1500
Confirmed Sales Customer
5/11/2026
Great sales and management team.
MARIO M
5/13/2026
We're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
ROWLETT, TX
MARK M|2025 GMC Sierra EV
Confirmed Sales Customer
5/12/2026
Excellent experience with sales and finance personnel. The deal was easy to setup ahead of time, and everyone was readily available.
SHAWN S
5/13/2026
Mark, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DARDANELLE, AR
Chad O|2025 GMC Sierra 1500
Confirmed Service Customer
5/18/2026
good
MICHAEL JORDAN
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TERRELL, TX
Anthony J|2025 GMC Sierra 1500
Confirmed Service Customer
5/18/2026
Justin always goes above and beyond. He is very personable
JUSTIN MUMMEY
5/18/2026
We're so glad that Justin was able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
FATE, TX
Billie F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/18/2026
I always use Heritage GMC for my diesel oil changes, They are very friendly.
NATHAN SCOTT
5/20/2026
Billie, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
QUINLAN, TX
Curtis M|2021 Buick Enclave
Confirmed Service Customer
5/27/2026
Efficient and friendly service.
MICHAEL JORDAN
5/27/2026
Curtis, thank you so much for your positive comments about Heritage Buick GMC! Until the next time we meet, take care!
ROCKWALL, TX
CAREN B|2026 Buick Encore GX
Confirmed Sales Customer
6/2/2026
Quick and easy! Great experience.
ROCKWALL, TX
JOHN C|2026 GMC Yukon
Confirmed Sales Customer
6/2/2026
Brody was fantastic. After an issue with my purchase, he worked with me closely, communicating updates and went above and beyond to come to a resolution.
BRODY B
6/3/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
PROSPER, TX
Antonio T|2025 GMC Sierra 1500
Confirmed Service Customer
4/27/2026
I called on Friday to ask about having my truck serviced, and the gentleman I spoke with said it would be fine to bring it in. When I arrived, I had to wait a bit for an advisor to come to the desk. One gentleman was on the phone, and another was in the office. He did come out and asked if I was being helped, letting me know someone would be with me shortly. The wait was a little longer than I expected; however, the advisor who eventually assisted me was very apologetic and helped me right away. My truck was completed in a timely manner, and the advisor took the time to answer all of my questions. Overall, it was another great service experience provided by the service department.
JUSTIN MUMMEY
4/28/2026
We really appreciate your feedback! We'd like the opportunity to turn your experience around. Please reach out to us at (972) 771-7272 at your earliest convenience to discuss how we can turn this experience into a positive one.
FATE, TX
Daniel J|2025 GMC Sierra 1500
Confirmed Service Customer
5/1/2026
Fast friendly service. Justin in service was very professional
JUSTIN MUMMEY
5/2/2026
Daniel, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CELINA, TX
DONALD K|2026 Buick Envision
Confirmed Sales Customer
5/13/2026
Very prompt and professional. Wasn’t high pressured. Great knowledge of the 🚘.
ALFREDO A
5/13/2026
Donald, we are so happy to read such a great review about Heritage Buick GMC! If you have any further questions, please don't hesitate to reach out!
FORNEY, TX
Shirley M|2026 Buick Encore GX
Confirmed Service Customer
5/28/2026
Justin was very helpful , with a problem that was not related to the oil change . Fixed it saved us from having to make a return trip. Thanks 😊
JUSTIN MUMMEY
5/29/2026
Shirley, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. If you have any further questions, please don't hesitate to reach out!
TERRELL, TX
Gregory A|2026 GMC Sierra 1500
Confirmed Service Customer
5/28/2026
Every one willing to make my visit pleasant
JUSTIN MUMMEY
5/29/2026
Gregory, your satisfaction is important to us, so we want to sincerely thank you for choosing Heritage Buick GMC and we hope to see you again soon!
FORNEY, TX
Robert C|2026 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
Got there a little early and took care of everything. Kept me updated with what was being done. Very clean waiting room.
JUSTIN MUMMEY
6/3/2026
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
DALLAS, TX
Adesh M|2024 GMC Sierra 1500
Confirmed Service Customer
6/3/2026
Great experience!!
JUSTIN MUMMEY
6/4/2026
Adesh, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rowlett, TX
AARON P|2026 GMC Sierra 1500
Confirmed Sales Customer
6/3/2026
It was an amazing experience! I communicated thru text and emails to set everything up, and was treated very well by the entire team through out the process. Great customer service
SHAWN S
6/4/2026
Aaron, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LITTLE ELM, TX
Cedric G|2021 GMC Yukon
Confirmed Service Customer
5/8/2026
Service was quick
JUSTIN MUMMEY
5/8/2026
We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
WYLIE, TX
Ashley N|2024 GMC Sierra 1500
Confirmed Service Customer
5/20/2026
Had an appointment for an oil change and when we pulled into the service area, we sat in the car for about 10mins before finally getting out and walking to find a service member. No one was very welcoming but they did get the oil change done quickly. Just wish there was better customer service. All of the vending machines in the waiting area were out of order which was also disappointing
SAMUEL MACABABBAD
5/20/2026
Ashley, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 771-7272 to discuss your concerns, as your satisfaction is of utmost importance to us.
MESQUITE, TX
Dennis M|2024 GMC Sierra 1500
Confirmed Service Customer
5/24/2026
They were very busy and short a few techs, but got an oil change and tire rotation completed in about 1.5 hours. Staff is always professional.
NATHAN SCOTT
5/25/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ROCKWALL, TX
Jason H|2023 GMC Sierra 2500 HD
Confirmed Service Customer
5/27/2026
They did a great job, worked me in ahead of my appointment.
MICHAEL JORDAN
5/27/2026
Jason, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
ROCKWALL, TX
Daniel G|2021 GMC Yukon
Confirmed Service Customer
5/27/2026
Justin came out to greet me and helped me check in. He was very friendly and made me feel welcomed after waiting for someone to acknowledge me.
JUSTIN MUMMEY
5/27/2026
Daniel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
FATE, TX
Guy W|2024 GMC Sierra 1500
Confirmed Service Customer
5/29/2026
Always a great level of service and customer support. I will definitely continue to use Heritage for my GMC & Buick service needs.
JUSTIN MUMMEY
5/29/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORNEY, TX
Tori S|2024 GMC Acadia
Confirmed Service Customer
6/18/2026
Everything was great and taken care of quickly.
JEFFREY GUNTER
6/19/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
SUNNYVALE, TX
MELANIE H|2026 Buick Envista
Confirmed Sales Customer
6/18/2026
Troy provided an exceptional car-buying experience from start to finish. He was knowledgeable, professional, and genuinely focused on helping me find the perfect Buick without any pressure. His outstanding customer service, honesty, and attention to detail made the entire process smooth, enjoyable, and stress-free! Thank you, Heritage Buick GMC Rockwall and definitely Troy! A great day! 😊
TROY T
6/19/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DALLAS, TX
BILLY B|2026 Buick Envista
Confirmed Sales Customer
5/18/2026
Kyle took great care of us and the purchasing of my daughters first car was a great experience
KYLE K
5/19/2026
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ROCKWALL, TX
KEVIN J|2026 GMC Sierra 1500
Confirmed Sales Customer
5/19/2026
Very professional. No pressure. Straight to the lowest possible rate. Unlike other dealerships. Honesty works well. Christ is King
BRODY B
5/19/2026
Megan, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
FORNEY, TX
William N|2026 GMC Sierra 1500
Confirmed Service Customer
5/19/2026
Great friendly service
JUSTIN MUMMEY
5/19/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROYSE CITY, TX
Sabrina A|2024 GMC Canyon
Confirmed Service Customer
5/19/2026
My appointment was easy to make. The service department was fast and very friendly!
SAMUEL MACABABBAD
5/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SACHSE, TX
SOBHIEH G|2026 GMC Sierra 1500
Confirmed Sales Customer
5/23/2026
Marco was helpful, patient and went above and beyond for me.
MARCO M
5/23/2026
Sobhieh, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! If you have any further questions, please don't hesitate to reach out!
GREENVILLE, TX
VERONICA T|2026 Buick Envista
Confirmed Sales Customer
5/23/2026
Hi Marco. That car is Amazing for the price. Buick has always been a good affordable but good brand and I am loving it! It's wonderful and we are telling everyone about you and how knowledgeable you were.
MARCO M
5/24/2026
We are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
FORNEY, TX
Carolyn E|2024 GMC Sierra 1500
Confirmed Service Customer
6/3/2026
The dealership took care of my vehicle in a timely and professional manner, and got me back on the road asap!
NATHAN SCOTT
6/4/2026
Carolyn, thank you so much for your positive comments about Heritage Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
FORNEY, TX
Mr. P|2021 GMC Yukon
Confirmed Service Customer
6/12/2026
Heritage GMC of Rockwall is the BEST: Sales, Service, Customer Support!
JUSTIN MUMMEY
6/12/2026
We're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HEATH, TX
Bruce S|2022 GMC Yukon
Confirmed Service Customer
6/17/2026
Always friendly and courteous staff. Prompt service and helpful comments about any issues. Definitely recommend them to my friends and family.
SAMUEL MACABABBAD
6/18/2026
Bruce, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARLAND, TX
APRIL Z|2026 Buick Enclave
Confirmed Sales Customer
4/5/2026
Everyone was friendly, helpful, and genuine. I felt comfortable buying my vehicle from Heritage because their staff wasn’t pushy and I appreciated that.
SHAWN S
4/7/2026
Thank you for your kind words and this wonderful review! Until the next time we meet, take care!
GARLAND, TX
Beth A|2026 GMC Sierra 1500
Confirmed Service Customer
4/11/2026
Friendly greeting by service. I had arrived early for my appointment and planned to wait. Early was good and they were able to service my truck right away.
MICHAEL JORDAN
4/13/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
RED OAK, TX
Coeley T|2025 GMC Yukon
Confirmed Service Customer
4/16/2026
Great service! In and out with my oil change.
NATHAN SCOTT
4/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Patricia H|2017 GMC Yukon
Confirmed Service Customer
4/22/2026
Sam in the service department was prompt scheduling a convenient appointment for my oil change service. When I arrived I received a warm professional greeting by Sam and the service staff. My service was completed within an hour. I’m very pleased.
SAMUEL MACABABBAD
4/24/2026
Patricia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Buick GMC. We do hope we can be of assistance in the future. Take care!
GARLAND, TX
RENE C|2026 GMC Yukon XL 1500
Confirmed Sales Customer
4/24/2026
Good
GRAND PRAIRIE, TX
Calvin B|2022 Buick Enclave
Confirmed Service Customer
4/24/2026
Nathan was very accommodating. Got me in and out.
ROCKWALL, TX
Michael F|2025 Buick Encore GX
Confirmed Service Customer
6/9/2026
Received an oil change alert while in Rockwall. Stopped at Heritage Buick and talked with Justin. He got me in immediately and was even able to ‘touch up’ a scratch on one of the doors. The service was completed quicker than promised. Couldn’t be happier. Kudos to Justin and the service team at Heritage Buick. They are a 5 star team. Dr. Michael Brockway
JUSTIN MUMMEY
6/10/2026
Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARLAND, TX
Lydia R|2026 Buick Encore GX
Confirmed Service Customer
6/16/2026
Quick in and out.
SAMUEL MACABABBAD
6/17/2026
Lydia, we're glad everything was completed quickly and to your satisfaction! We hope you have a great day!
GARLAND, TX
Micheal H|2023 GMC Sierra 1500
Confirmed Service Customer
6/19/2026
Service was completed quickly
JEFFREY GUNTER
6/20/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rockwall, TX
JAMIE R|2026 Buick Envision
Confirmed Sales Customer
4/29/2026
Pleasant experience buying a new car
STEVE S
4/30/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Keith W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/7/2026
Justin is awesome! Always goes above and beyond and and is just an amazing human being!!
JUSTIN MUMMEY
5/7/2026
Keith, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
HEATH, TX
Sarah S|2024 GMC Acadia
Confirmed Service Customer
5/7/2026
Service Department got me in and out quickly. Nathan was great!
NATHAN SCOTT
5/8/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
FORNEY, TX
Ronald G|2025 GMC Yukon
Confirmed Service Customer
5/14/2026
Nathan is alway polite makes the appointments that takes care of our vehicles. Now the service manager is another story he will not even greet or speak and walks around like he is mad at the world. The only reason I mean the ONLY reason i gave a 5 star is because of Nathan.
NATHAN SCOTT
5/15/2026
Ronald, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (972) 771-7272 when you have an opportunity, and we will be more than happy to try and turn your experience around.
PARIS, TX
REUBEN H|2026 GMC Sierra EV
Confirmed Sales Customer
5/26/2026
This was an Internet based sale and there were no surprises. Just the deal reached before we drove to Rockwall.
SHAWN S
5/26/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
AMARILLO, TX
BRENNA N|2026 Buick Encore GX
Confirmed Sales Customer
6/15/2026
Dealership refused to sell the vehicle at the price that was advertised on Autotrader. Sales person accused me of being a person that "wants to create problems." It took multiple attempts and an email to the sales manager before they finally agreed to sell the vehicle for the advertised price.
BRAD B
6/16/2026
Brenna, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (972) 771-7272 so we can make your experience a positive one.
SHAVANO PARK, TX
Vicki J|2024 Buick Envista
Confirmed Service Customer
6/15/2026
It was a very good experience
JEFFREY GUNTER
6/17/2026
Vicki, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
QUINLAN, TX
MICHAEL D|2026 GMC Sierra 1500
Confirmed Sales Customer
6/19/2026
Great experience
STEVE S
6/21/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROWLETT, TX
Jonequia J|2021 GMC Acadia
Confirmed Service Customer
5/1/2026
Nathan was very helpful and kept me updated every step of the way while my vehicle was being serviced.
NATHAN SCOTT
5/14/2026
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
DESOTO, TX
LAVONZAR S|2026 Buick Encore GX
Confirmed Sales Customer
5/6/2026
The staff was friendly and knowledgeable about my financial needs and issues.
STEVE S
5/7/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
CRANDALL, TX
Justin S|2023 GMC Yukon
Confirmed Service Customer
5/13/2026
I came in on Tuesday to have my rear brakes completed along with an oil change and tire rotation. I don’t think my appointment was ever made as I was not on the schedule. But they worked me in anyway. I was just waiting for a longer period of time. I don’t think my tire rotation was completed and they forgot to reset my computer for the brake sensor, I did call back and took the vehicle back to have it fixed.
JUSTIN MUMMEY
5/14/2026
Justin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 771-7272.
FATE, TX
Ernesto B|2025 GMC Sierra 1500
Confirmed Service Customer
5/25/2026
Excellent services
MICHAEL JORDAN
5/25/2026
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
COMMERCE, TX
Alex M|2018 GMC 1500 Sierra
Confirmed Service Customer
5/27/2026
Service department staff is excellent! My service advisor Nathan Scott is very professional great at explaining the issues at hand went the extra mile to have a loaner vehicle for me and my family trip. Kept me informed on my vehicle the entire time. Thank you Nathan and the mechanics who worked hard to make sure it was done right.
NATHAN SCOTT
5/28/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
MESQUITE, TX
DEJONG M|2026 GMC Sierra 1500
Confirmed Sales Customer
5/28/2026
They were friendly and great to work with in helping me to get a new truck. They did a fabulous job helping.
KYLE K
5/28/2026
Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
ROWLETT, TX
David R|2025 GMC Canyon
Confirmed Service Customer
6/11/2026
In and out quickly, no issues
JUSTIN MUMMEY
6/12/2026
David, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROYSE CITY, TX
Dave D|2015 GMC 1500 Sierra
Confirmed Service Customer
6/25/2026
Always a good experience
JEFFREY GUNTER
6/26/2026
Dave, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCKWALL, TX
STEPHANIE C|2026 GMC Sierra 1500
Confirmed Sales Customer
5/20/2026
Marco our salesman was amazing! Very professional and personable. Great employee and I would recommend my family go to Heritage and see Marco about a new vehicle!!!!
MARCO M
5/21/2026
We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ALBA, TX
Jeffrey S|2020 GMC 1500 Sierra
Confirmed Service Customer
5/25/2026
Sammy is a great service consultant. My vehicle service is done right and on time.
SAMUEL MACABABBAD
5/26/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCKWALL, TX
Arturo L|2022 GMC Terrain
Confirmed Service Customer
5/28/2026
Excellent
SAMUEL MACABABBAD
5/29/2026
We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
FATE, TX
James S|2024 GMC Sierra 1500
Confirmed Service Customer
6/15/2026
Good service in a timely manner.
SAMUEL MACABABBAD
6/16/2026
James, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FORNEY, TX
RONALD A|2026 GMC Sierra 1500
Confirmed Sales Customer
6/18/2026
Whole process was great.
ALFREDO A
6/19/2026
Ronald, we are so happy to read such a great review about Heritage Buick GMC! If you have any further questions, please don't hesitate to reach out!
FORNEY, TX
Todd P|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/29/2026
Nice service department but was to expensive for the repairs.
STEPHEN WOLSTON
7/1/2026
Todd, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
Ted M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/29/2026
Friendly staff
JEFFREY GUNTER
7/1/2026
Ted, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
VAN, TX
Kenneth R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/8/2026
Great service had my vehicle ready when they said
JEFFREY GUNTER
7/9/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
GARLAND, TX
Zoraida B|2024 Buick Encore GX
Confirmed Service Customer
7/9/2026
Friendly staff, quick service
JUSTIN MUMMEY
7/9/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
GARLAND, TX
ERIK C|2026 GMC Yukon XL 1500
Confirmed Sales Customer
7/27/2026
Have purchased several vehicles from this dealer and they never disappoint
ROCKWALL, TX
JIMMIE J|2026 Buick Envista
Confirmed Sales Customer
6/18/2026
Very professional and listened and understood what I was looking for.
MARCO M
6/19/2026
Jimmie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
QUITAQUE, TX
BELINDA N|2026 Buick Envision
Confirmed Sales Customer
6/29/2026
Such a quick and easy process from start to finish. Mario was a great help in-house and over text and phone calls. Couldn't have any better service.
MARIO M
6/29/2026
Belinda, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
EDGEWOOD, TX
Gary M|2024 GMC Sierra 1500
Confirmed Service Customer
7/4/2026
Always a great experience
JUSTIN MUMMEY
7/5/2026
Gary, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TOOL, TX
Shane H|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/23/2026
The service adviser I scheduled with was no longer employed there. So I had to reinform all over again. Also once I left my check engine light came on. Kinda ironic how that happens. And my fuel mileage we t from 19mpg arriving. And down to 14mpg when I left that's concerning to me
STEPHEN WOLSTON
7/25/2026
Shane, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (972) 771-7272 when you have a chance. Thank you, and we look forward to hearing from you.
CAMPBELL, TX
ALANA B|2026 Buick Envista
Confirmed Sales Customer
7/24/2026
Everyone was so nice and explained everything. Kyle is amazing.
KYLE K
7/26/2026
Alana, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. If you have any further questions, please don't hesitate to reach out!
EDGEWOOD, TX
Robert C|2026 GMC Sierra 1500
Confirmed Service Customer
7/24/2026
Victoria was very well informed and told me exactly what was going on with my truck.
VICTORIA TURNER
7/26/2026
Robert, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
DALLAS, TX
Nathan C|2024 GMC Canyon
Confirmed Service Customer
7/24/2026
Great service!
JUSTIN MUMMEY
7/26/2026
Nathan, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLANO, TX
CRAIG B|2026 GMC Sierra 1500
Confirmed Sales Customer
7/28/2026
Steve Tolliver was great to work with and I am happy we made a deal
STEVE S
7/29/2026
Craig, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. If you have any further questions, please don't hesitate to reach out!
WINONA, TX
Donna M|2024 GMC Acadia
Confirmed Service Customer
6/10/2026
Scheduled appointment for oil change, tire rotation, completed in timely manner, staff friendly and courteous.
NATHAN SCOTT
6/11/2026
Donna, we appreciate your positive review about your recent experience with us! Thank you for choosing Heritage Buick GMC and we hope to see you again.
WYLIE, TX
CURTIS C|2026 GMC Sierra 1500
Confirmed Sales Customer
7/3/2026
My salesman, Shawn was awesome! Very thorough and professional
SHAWN S
7/5/2026
Curtis, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
QUINLAN, TX
Rebeca A|2024 GMC Terrain
Confirmed Service Customer
7/8/2026
Good service
JUSTIN MUMMEY
7/9/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DALLAS, TX
Liliana M|2026 GMC Sierra 1500
Confirmed Service Customer
7/24/2026
I was treated differently from the others I don’t know if it was because of the race I’m Hispanic and you treat white people better, that day the appointment was for oil change and tire rotation you should have it in your records and the tire rotation wasn’t done also I was waiting inside for my truck and you didn’t take the time to let me know that the truck was ready I had to go and look for you and asked you the truck was parked outside without letting me know it was ready
DALLAS, TX
Cedric C|2026 GMC Sierra 1500
Confirmed Service Customer
7/29/2026
When I pulled my vehicle into the service bay, there were at least three service technicians sitting around doing nothing but talking among themselves. Not one of them made any effort to get up, greet me, or acknowledge my arrival. Instead, my wife and I had to walk into the service area ourselves and stand there for approximately 30 seconds before anyone even recognized we were there. As I waited for my oil change, I noticed this same lack of customer service happen to several other customers. It was clear that this wasn't an isolated incident but rather a pattern of behavior. A dealership should make every customer feel welcomed and valued from the moment they arrive, and that simply did not happen. If I didn't have complimentary oil changes through my service plan at this dealership, I would not return for service. This is now my second disappointing experience at your location, and it's becoming increasingly difficult to have confidence in the level of customer care being provided. I am scheduled to return on Friday to have my seat belt repaired, and I sincerely hope I won't be turned away again. During my last visit, I requested that the seat belt be inspected since it is covered under the manufacturer's warranty. However, after speaking with the service technician, I was left with the impression that they were too busy to address the issue. Warranty repairs are just as important as routine maintenance, and customers should not have to make repeated trips because their concerns weren't addressed the first time.
JUSTIN MUMMEY
7/31/2026
Cedric, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 771-7272 to discuss your concerns, as your satisfaction is of utmost importance to us.
ROYSE CITY, TX
Jose G|2024 GMC Sierra 1500
Confirmed Service Customer
6/26/2026
…
JUSTIN MUMMEY
6/29/2026
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
ROCKWALL, TX
John F|2025 GMC Sierra 1500
Confirmed Service Customer
6/26/2026
Awesome service!
JUSTIN MUMMEY
6/27/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LUCAS, TX
MIKAELA C|2026 Buick Envista
Confirmed Sales Customer
6/30/2026
Shawn was extremely helpful and so nice to work with. This is not the first or last vehicle we will purchase with him or Heritage GMC in Rockwall, TX.
SHAWN S
7/2/2026
Mikaela, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
ROYSE CITY, TX
Madeline A|2020 GMC Canyon
Confirmed Service Customer
7/8/2026
Great customer service!
JUSTIN MUMMEY
7/8/2026
Madeline, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Heritage Buick GMC
ROYSE CITY, TX
ANDREW F|2026 GMC Yukon
Confirmed Sales Customer
7/23/2026
This will be the second time I have purchased a vehicle at Heritage dealership working with Shawn Waara. He makes the whole buying experience so easy and actually fun. Since Shawn has been there for several years, if I were you, I would ask for him!
SHAWN S
7/25/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DALLAS, TX
Gary F|2024 GMC Sierra 1500
Confirmed Service Customer
7/23/2026
Overall great service. Tire rotation and oil/filter change plus diagnosis and repair of a rough idle condition. Service took a bit longer than expected, mainly due to parts procurement.
VICTORIA TURNER
7/25/2026
Gary, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
HEATH, TX
Pedro M|2023 GMC Yukon
Confirmed Service Customer
7/28/2026
Everything is fine
SAMUEL MACABABBAD
7/29/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WYLIE, TX
TRAVIS V|2026 GMC Yukon
Confirmed Sales Customer
7/28/2026
Great experience everything Jr was awesome.
ALFREDO A
7/29/2026
Travis, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROWLETT, TX
STACEY C|2026 GMC Yukon
Confirmed Sales Customer
7/31/2026
We love that we can work with a dealership and sales person (Shawn W.) that makes the car buying experience so easy. Although it’s a drive to get to Heritage, it’s worth it!
SHAWN S
8/4/2026
Stacey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRAPEVINE, TX
John D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/17/2026
Justin is great to deal with.
JUSTIN MUMMEY
6/18/2026
John, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! If you have any further questions, please don't hesitate to reach out!
HEATH, TX
DEBRA T|2026 Buick Encore GX
Confirmed Sales Customer
6/23/2026
The dealership had friendly associates and especially the salesman, Steve Tolliver.
STEVE S
6/24/2026
Debra, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARLAND, TX
Brian L|2026 GMC Sierra 1500
Confirmed Service Customer
6/30/2026
Quick and easy
JUSTIN MUMMEY
7/1/2026
Brian, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
JOSEPHINE, TX
JEFFREY P|2026 GMC Sierra 1500
Confirmed Sales Customer
6/30/2026
Customer service wait time super clean my sales Guy Shawn Waara was fantastic.
SHAWN S
7/1/2026
Jeffrey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
QUINLAN, TX
PAIGE P|2026 GMC Acadia
Confirmed Sales Customer
6/30/2026
Shawn was great! Best car buying experience I have ever had.
SHAWN S
7/2/2026
Paige, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
DALLAS, TX
PAUL C|2026 GMC Sierra 1500
Confirmed Sales Customer
7/5/2026
I ordered a new GMC Sierra 1500 through Shawn Waara, the internet salesperson, via phone and electronically. He made the entire process move along smoothly, from placing the order though the actual purchase after it was delivered. I chose to finance the purchase as there was a 0% special offer available, and so after meeting with Shawn at the dealership and running through the purchase process, and reviewing the vehicle, I moved over to the finance department, where we reviewed the specifics of the purchase and completed the purchase and financing documents. Afterward, I met with Shawn again, we went over the truck once more, and I was out the door and on the road. Every aspect of the entire process was almost effortless, explained fully, and completed efficiently. The staff was both friendly and professional. All were extremely knowledgeable and efficient. I couldn't ask any more of this dealership in assisting me through the entire process.
SHAWN S
7/6/2026
Paul, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
COLUMBIA, TN
Sharon W|2020 Buick Enclave
Confirmed Service Customer
7/30/2026
Staff was professional, personable, helpful, and knowledgeable. I was there 3 hours 45 minutes, which longer than I usually wait.
SAMUEL MACABABBAD
8/3/2026
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
SACHSE, TX
Antonio T|2025 GMC Sierra 1500
Confirmed Service Customer
7/29/2026
My experiences with Heritage Buick GMC have consistently been positive. The service team has always been courteous and attentive, and my most recent visit was no exception. Justin Mummey has been my Service Advisor for my last two visits, and he has been exceptional. He is professional, knowledgeable, and thorough in his communication. Throughout the service process, he kept me informed of the status of my vehicle and personally called to let me know when it was ready for pickup. What impressed me most was that he remembered feedback I had provided after a previous service visit regarding vehicle washing. He asked what time I planned to pick up my vehicle and explained that if I arrived later in the day, he would make sure it was washed before delivery. As promised, when I picked up my vehicle, it had been cleaned exceptionally well. That level of attention to customer feedback and follow-through is greatly appreciated and reflects positively on both Justin and Heritage Buick GMC. The only concern I had during this visit involved the tire rotation service. After reviewing my vehicle, I noticed that a wheel with a distinctive scratch on the rim was still in the same position as when I dropped the vehicle off. This led me to believe that the tires had not actually been rotated, despite the service being listed as completed. When I brought the issue to Justin's attention, he advised that he had been informed by the technician that the tire rotation had been performed. To his credit, Justin addressed the situation immediately and ensured that the issue was corrected. While I appreciate Justin's prompt response and commitment to resolving the problem, the incident raises a broader concern. Had my wheel not contained that identifying scratch, I likely would not have known that the tire rotation had been missed. This creates legitimate concerns about service verification and quality control. Tire rotations are important for maximizing tread life and ensuring even tire wear, and customers trust that services they pay for are being completed as described. As I mentioned to Jeremy, when a customer pays for a service, there is an expectation and level of trust that the work has been performed accurately. This experience has caused me to question what checks and balances are currently in place to verify that all paid services are completed before a vehicle is returned to the customer. Although this issue was ultimately resolved, it was concerning enough that I believe it deserves attention at the process level. I hope Heritage Buick GMC reviews its quality assurance procedures and implements any necessary safeguards to ensure that all customers consistently receive every service for which they are charged. Maintaining customer trust is critical, and stronger verification processes would help reinforce confidence in the service department. Overall, I remain pleased with the professionalism and customer service provided by Justin Mummey and the Heritage Buick GMC team, and I hope this feedback is received as an opportunity to further strengthen an otherwise excellent service experience.
JUSTIN MUMMEY
7/31/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 771-7272.
FATE, TX
CHADWICK S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/1/2026
JR was not pushy. handles business and was easy to work with unlike some car salesman. finance was a breeze, advice, knowledge was great.
ALFREDO A
8/3/2026
Chadwick, thank you so much for your positive comments about Heritage Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
FATE, TX
Kenneth S|2025 GMC Sierra 3500 HD
Confirmed Service Customer
7/2/2026
Fast courteous service.
JUSTIN MUMMEY
7/3/2026
Kenneth, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
MCLENDON CHISHOLM, TX
PHILLIP M|2026 GMC Terrain
Confirmed Sales Customer
7/7/2026
This was my 2nd GMC I have purchased from Heritage and both times the experience was very relaxing and the staff were very nice and professional
MARIO M
7/8/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
GARLAND, TX
MANUEL C|2026 GMC Sierra 1500
Confirmed Sales Customer
7/9/2026
As always dealing with the internet sales department is really really easy and smooth, from the first inquiry to the delivery of the vehicle.
SHAWN S
7/10/2026
Manuel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TEXARKANA, TX
Gary L|2015 GMC Canyon
Confirmed Service Customer
7/25/2026
Great experience, as always.
SAMUEL MACABABBAD
7/27/2026
Gary, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ROCKWALL, TX
RANDY V|2026 GMC Sierra 1500
Confirmed Sales Customer
7/25/2026
Junior was great to work with
ALFREDO A
7/27/2026
Randy, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
DALLAS, TX
Randy L|2026 GMC Sierra 1500
Confirmed Service Customer
7/29/2026
I arrived for an appointment that I had made a week before and Justin greeted me immediately. He was very customer friendly and knowledgeable. I was very pleased with the service that I received. Justin will be my service advisor!!
JUSTIN MUMMEY
7/31/2026
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
FARMERSVILLE, TX
BRIAN A|2026 Buick Envista
Confirmed Sales Customer
7/29/2026
Great customer service! Steve was awesome-he made the buying process super easy and quick! Thank you! I love my new Envista!
STEVE S
7/31/2026
Brian, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
MESQUITE, TX
Armando R|2022 GMC 1500 Sierra
Confirmed Service Customer
8/3/2026
Excellent customer service.
SAMUEL MACABABBAD
8/5/2026
Armando, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Heritage Buick GMC
ROCKWALL, TX
BRADLEY W|2026 GMC Sierra 1500
Confirmed Sales Customer
8/6/2026
Everyone was very helpful and listened to what I had to say. Jr was patient and let me drive several vehicles. I was able to make a good informed decision. Will be back!
ALFREDO A
8/8/2026
Bradley, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
JOSHUA, TX
Eric M|2019 GMC Acadia
Confirmed Service Customer
8/11/2026
Very Displeased with Service department. Not only was I early to appointment took over 30 m9nutes to pull for service. Had 2 sensors working when brought in and now none work. No tag for when due for next oil change on windshield. Washer fluid was not filled I had to use a gallon of my own. My wonder is if all things were done correctly. Sad how I now have to check over the service departments work. I have bought at a minimum of 6 vehicles and am working on another. My salesman is great but second guessing the service department
SAMUEL MACABABBAD
8/12/2026
Eric, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 771-7272 when you have a chance. Thank you, and we look forward to hearing from you.
DALLAS, TX
Nicholas S|2026 GMC Sierra 1500
Confirmed Service Customer
8/14/2026
Justin took good care of me and my truck. In and out in the promised 90 minutes.....you can't beat that!
JUSTIN MUMMEY
8/15/2026
Nicholas, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SULPHUR SPRINGS, TX
Stephanie T|2024 GMC Sierra 1500
Confirmed Service Customer
8/14/2026
Everything went smooth. It would be nice if you guys caught up with the times and allowed customers to book appointments online. Sometimes it hard getting through and the people who answer the phone aren't the friendliest and seem overwhelmed and rushed.
JEFFREY GUNTER
8/15/2026
Stephanie, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (972) 771-7272 when you have a chance. Thank you, and we look forward to hearing from you.
FARMERSVILLE, TX
ESMERALDA S|2026 GMC Sierra 1500
Confirmed Sales Customer
8/20/2026
I've bought from here before and I wasn't a fan so much this time. The online posted price of the truck was not the price they gave me on paper by I believe 3k more! Looking back, I should have pushed back on that. I did not like that the sales guy that helped me for over an hour ended up having to give his commission to another guy that previously sold me a vehicle even though he didn't do anything to help us (apparently that's how they do it but the other sales guy said he would give him half). When it was time for financing I told them I did NOT want them to run it through bank of America and to try City bank because they had prequalified me already. When I asked who they ran my credit through I was told Bank of America and 2 others, no city bank per my request. I was also not a fan that we did not run through each document to review it was all auto filled with our signatures, we only talked through all the extras added. It is simpler and faster to get us out the door. I do love that they gave us a loaner and delivered the truck since it was not ready for me to take that day.
STEVE S
8/23/2026
We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (972) 771-7272 when you have a chance. Thank you, and we look forward to hearing from you.
MESQUITE, TX
Gene D|2021 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Perfect
JUSTIN MUMMEY
6/11/2026
Gene, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROYSE CITY, TX
Walter F|2019 GMC Acadia
Confirmed Service Customer
6/10/2026
The Service Department team at Heritage GMC was very welcoming and helpful. My vehicle was serviced as scheduled, and I appreciated the hospitality shown.
NATHAN SCOTT
6/11/2026
Walter, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
SCURRY, TX
LAUREN S|2026 Buick Enclave
Confirmed Sales Customer
6/29/2026
Such an easy process everyone was kind and listened
STEVE S
7/1/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCKWALL, TX
JOSEPHINE A|2026 Buick Envista
Confirmed Sales Customer
6/30/2026
Everyone was great from telephone sales lady that got me to go to dealership to salesperson was very professional and then to closing great man Heritage Buick has a great team
MARCO M
7/1/2026
Josephine, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CRANDALL, TX
MARKO M|2026 GMC Sierra 1500
Confirmed Sales Customer
6/30/2026
Had a really good experience
BRODY B
7/1/2026
Marko, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ROYSE CITY, TX
Mary K|2026 Buick Enclave
Confirmed Service Customer
8/7/2026
Prompt and informative about my car. Great personnel!
SAMUEL MACABABBAD
8/9/2026
Mary, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCKWALL, TX
BETTY N|2026 Buick Envista
Confirmed Sales Customer
8/18/2026
The salesman Tony Flores was a great help walked us through everything. We would definitely use him again.
MARCO M
8/19/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MABANK, TX
Ms. S|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/21/2026
Called several times to set up appt. for oil change & no one ever answer the phone. Finally got oil change appt & had to 15 minutes to get check in. You need more people in your service department or other Departments to handle the overfow.
SAMUEL MACABABBAD
8/24/2026
Susan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 771-7272.
WILLS POINT, TX
Mary K|2025 GMC Acadia
Confirmed Service Customer
8/21/2026
Pleasant and efficient.
JEFFREY GUNTER
8/24/2026
Mary, we are so happy to read such a great review about Heritage Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
ROCKWALL, TX
Danny C|2025 GMC Canyon
Confirmed Service Customer
7/30/2026
Got an oil change
JEFFREY GUNTER
8/1/2026
Danny, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Howard A|2025 Buick Encore GX
Confirmed Service Customer
8/4/2026
You've finally got an excellent service manager. And my service adviser was very good.
ROYSE CITY, TX
RONNIE P|2026 GMC Sierra 1500
Confirmed Sales Customer
8/13/2026
It was a mostly painless experience. Zac does not put any pressure on you, the truck sells itself. Your team was so good, I may bring my friend in to look at the truck I traded in. If it isn't to expensive, he will probably jump on it.
ZACHARY Z
8/14/2026
We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROWLETT, TX
Mitchel G|2026 GMC Sierra 1500
Confirmed Service Customer
8/19/2026
Great service. Took care of the issue.
SAMUEL MACABABBAD
8/20/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
FATE, TX
Bradley T|2020 GMC 1500 Sierra
Confirmed Service Customer
8/19/2026
Great Service. On time repairs at a fair price.
SAMUEL MACABABBAD
8/20/2026
Bradley, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROYSE CITY, TX
ISMAEL R|2026 GMC Sierra 1500
Confirmed Sales Customer
8/19/2026
Jr
ALFREDO A
8/20/2026
Ismael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
ROWLETT, TX
DAVID W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/3/2026
Best buying experience yet!
LAVON, TX
CASANTHRA W|2026 GMC Sierra 1500
Confirmed Sales Customer
8/3/2026
JR was amazing and so helpful
SEAGOVILLE, TX
LAURA M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/14/2026
Our experience was awesome. It was the easiest and quickest vehicle purchase we have ever had. We have purchased several vehicles and this dealership is the best. They were professional and had excellent customer service.
BRODY B
8/17/2026
Laura, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
EULESS, TX
Chris A|2015 GMC Acadia
Confirmed Service Customer
8/15/2026
Welcomed right away and issue assessed great service
STEPHEN WOLSTON
8/17/2026
Chris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DALLAS, TX
GLORIA M|2026 GMC Sierra 1500
Confirmed Sales Customer
8/15/2026
Best car buying experience ever!
MARCO M
8/17/2026
Gloria, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCKWALL, TX
Rodrick S|2024 GMC Sierra 1500
Confirmed Service Customer
8/16/2026
Justin did a great job of greeting me and talking through my oil change and tire rotation. After the vehicle was taken back he came to the waiting area and confirmed I would be advised when it would be ready.
JUSTIN MUMMEY
8/17/2026
Rodrick, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
ROCKWALL, TX
Brian E|2018 GMC 1500 Sierra
Confirmed Service Customer
8/21/2026
Service Advisor did a grand job explaining what services will be performed, called as promised when the issues were identified, and communicated the status. The vehicle was done before I anticipated it would be done. Always experienced great service at this location.
JEFFREY GUNTER
8/23/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FATE, TX
RINGO G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/11/2026
Easy to deal with and the purchasing process was quick.
SHAWN S
8/12/2026
Ringo, It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
MIDLAND, TX
Charlotte C|2023 GMC Yukon
Confirmed Service Customer
8/23/2026
I arrived early and I was actually in and out before my appt time. Thanks for fast n courteous service
JEFFREY GUNTER
8/24/2026
Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARIS, TX
WILLIAM B|2026 GMC Sierra 1500
Confirmed Sales Customer
8/21/2026
Marco worked with us on getting the truck we wanted. Very smooth transaction.
MARCO M
8/24/2026
William, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
WILLS POINT, TX
Jayne A|2025 Buick Encore GX
Confirmed Service Customer
7/28/2026
Everyone working there is so helpful and nice!
VICTORIA TURNER
7/29/2026
Jayne, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
Rodney A|2024 GMC Sierra 1500
Confirmed Service Customer
8/3/2026
Always phenomenal with taking care of my needs
JUSTIN MUMMEY
8/5/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TERRELL, TX
Jeffrey S|2020 GMC 1500 Sierra
Confirmed Service Customer
8/13/2026
My service was completed on time at fair price. Sammy is a great representative for the dealership, very knowledgeable at his job.
SAMUEL MACABABBAD
8/14/2026
Jeffrey, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKWALL, TX
MYRON O|2026 GMC Sierra 1500
Confirmed Sales Customer
8/19/2026
Everything thing went very well Brody was really helpful. I will tell all my friends about the dealership.
BRODY B
8/19/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
FRISCO, TX
WALTER F|2026 GMC Sierra 1500
Confirmed Sales Customer
8/19/2026
The purchase process was easy and my sales rep, Shawn Waara, located the vehicle I wanted and was able to get it delivered to Heritage GMC in Rockwall.
SHAWN S
8/19/2026
Walter, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SCURRY, TX
Chad M|2023 GMC Sierra 1500
Confirmed Service Customer
6/23/2026
Service advisor was very responsive.
JEFFREY GUNTER
6/24/2026
Chad, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
ROCKWALL, TX
JOSHUA F|2026 Buick Encore GX
Confirmed Sales Customer
6/30/2026
Super easy and very helpful.
SHAWN S
7/2/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
CADDO MILLS, TX
Christina L|2025 GMC Sierra 1500
Confirmed Service Customer
7/1/2026
Showed up with no appt on a Saturday, expecting to wait, I did but not as long as I thought, and I was able to enjoy my Saturday!!
STEPHEN WOLSTON
7/2/2026
Christina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WYLIE, TX
JAMI V|2026 Buick Enclave
Confirmed Sales Customer
7/9/2026
Very easy to work with and always a great experience
ALFREDO A
7/10/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
JOSEPHINE, TX
Matthew G|2026 GMC Sierra 2500 HD
Confirmed Service Customer
7/9/2026
Stephen was awesome truly made it a fast and smooth good experience 👍
STEPHEN WOLSTON
7/10/2026
Matthew, thank you for your kind review; we are happy to pass along your comments to Stephen here at Heritage Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUNNYVALE, TX
Scott S|2025 GMC Sierra 1500
Confirmed Service Customer
7/24/2026
Great service
JUSTIN MUMMEY
7/26/2026
Scott, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LAVON, TX
Jeffrey B|2022 GMC 1500 Sierra
Confirmed Service Customer
8/11/2026
Service rep was honest and direct with answers to all my questions and situation with truck!!
VICTORIA TURNER
8/12/2026
Jeffrey, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
HEATH, TX
ANABEL R|2026 GMC Sierra 1500
Confirmed Sales Customer
8/11/2026
Soy hispana y me atendieron muy bien . Estoy muy satisfecha con mi compra lo recomiendo 100%. La persona que me atendió su nombre es Marco Flores. Y nos explico cada detalle muchas gracias ahora manejo el carro que siempre desee.
MARCO M
8/12/2026
¡Nos alegra mucho haberle brindado una experiencia tan positiva. ¡Gracias y que tenga un día fantástico!
CELESTE, TX
Carlyle N|2020 GMC 1500 Sierra
Confirmed Service Customer
8/4/2026
Great on some things and not so good on others.
SAMUEL MACABABBAD
8/6/2026
Carlyle, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, TX
David B|2026 GMC Sierra 1500
Confirmed Service Customer
8/9/2026
Great
JUSTIN MUMMEY
8/10/2026
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROYSE CITY, TX
Gatha L|2020 Buick Envision
Confirmed Service Customer
8/19/2026
Sam in Service was very helpful and listened . He helped me work out a plan to do maintenance on my car that was reasonable for my budget. I’ve changed my mind about dealing with this dealership. I will return.
SAMUEL MACABABBAD
8/20/2026
Gatha, we're happy you found our staff to be so supportive during your experience here at Heritage Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
FATE, TX